Agent Hub
Rules · context · history
The work does not stop when the conversation ends.
Agent Hub finds the work, keeps every next step moving, and gives your team one place to see what finished, what is waiting, and what needs judgment.
One connected operating layer
Context stays attached. Agent Hub carries practice rules, patient context, and history from the first signal to the final outcome.
The practice signals
Appointments two days away
Visits are waiting for a clear answer.
New patient booked
Forms and insurance details need attention.
Visit completed
The patient experience is ready for follow-up.
Agent Hub
Rules · context · history
The team sees
Visit confirmed
The correct appointment is updated.
Ready before arrival
Forms and coverage are visible to the team.
Team attention
Changes and concerns arrive with context.
Start with a proven workflow
The control plane behind the work
This is more than a list of automations. Your practice shapes how each agent starts, the skills it carries, the access it receives, and how the team sees the result.
Run confirmations for appointments two days away every afternoon. Choose from supported appointment, form, call, insurance, and patient-message events to start the next step. Agent Hub reacts to the moment instead of waiting for someone to remember.
Triggers
When this agent should start automatically
Confirmations due in 2 days
Daily at 4:15 PM · Practice timezone
Appointment changed
Confirmation, reschedule, or cancellation
Form changed
Sent, submitted, or updated
Message received
A patient reply enters the open workflow
Daily schedule
Appointment Confirmation
Find unconfirmed visits two days away and begin the approved text-and-call sequence.
Appointment event
Visit Change Follow-up
Carry the new time or status into the exact patient’s next step.
Form event
New Patient Forms
Recognize the submitted form and continue the patient’s preparation.
Patient reply
Patient Reply Follow-up
Match the reply to the waiting conversation and continue with context.
Build the agent
Reusable guidance plus exact access
Reusable skill
SelectedAppointment Reminders
Outreach, reply handling, scheduling changes, and clear stop criteria.
Skills carry proven workflow guidance so a practice does not start from a blank prompt.
Capabilities
Allowed accessWhen you build a custom workflow, attach reusable workflow knowledge, then choose whether the agent may read, suggest, write with confirmation, or make selected low-risk changes automatically. The guardrails are part of the configuration, not a promise hidden in a prompt.
Simulation records the decisions and actions an agent proposes without taking external action. Configuration history keeps every revision visible, and a previous setup can be restored when the practice wants to step back.
A live run stays pinned to the configuration it started with—even if the agent is edited later.
Run test
Preview the decision path
Configuration history
SavedEdit
Current · Edited today
Edit
Previous configuration
Edit
Earlier configuration
Appointment Confirmation
Appointment Reminder Report
Example practice · Today
For supported workflows, choose a daily, weekly, or monthly email schedule and the people who should receive it. Agent-specific reports show the work in practice language—what was sent, what was confirmed, and what is still waiting.
Inside the product
Start with a workflow, review what it will do, and adjust the schedule, events, access, and team attention rules for your practice.
Six dental workflows
Each workflow starts with a clear goal, a visible finish line, and a defined moment for staff to step in. Open any one to see the complete story.
Texts eligible patients and calls about upcoming visits, records clear confirmations, watches for replies, and alerts the front desk when help is needed.
See the complete workflowCollects missing policy details before a visit, waits for the patient update, and then checks eligibility.
See the complete workflowSends the right forms, nudges when needed, and resumes when a submitted-form event arrives.
See the complete workflowFinds diagnosed treatment that is not scheduled and starts a guarded patient follow-up workflow.
See the complete workflowChecks in after completed visits, sends review links to happy patients, and routes concerns to staff.
See the complete workflowReaches out to patients due for recall and stays with the conversation until a booking or staff takeover.
See the complete workflowOne connected AI workforce
Ira, Sia, Milo, and Novi each have a focused role. Agent Hub gives their recurring work a shared structure and a visible next step.
AI receptionist
Answers calls, schedules visits, and helps patients when a workflow becomes a conversation.
SAI clinical scribe
Turns visits into review-ready notes while clinical decisions stay with the care team.
MAI insurance coordinator
Collects policy details, verifies benefits, and makes unclear results easy to review.
NAI retention manager
Keeps recall, reviews, and unscheduled-treatment follow-up moving.
See it with your practice
See the six workflows, practice rules, activity view, and team attention experience with your own front office in mind.