Less paperwork at check-in
Patients can finish the right packet on their phone before they enter the office.
When a new visit is booked, Savvy sends the right packet, follows up if it is still incomplete, and shows your front desk who may need help before arrival.
New patient intake
One packet. Already in motion.
Morgan’s first visit
Thursday · 10:00 AM
Patient information
Medical history
Insurance details
Front desk view
2 of 3 complete · follow-up scheduled
The right packet for the visit
Your form choices follow the appointment and practice setup.
Completion—not delivery
Savvy waits for the actual form submission, not just a sent link.
Help before arrival
Questions and incomplete forms stay visible to the front desk.
A smoother arrival
Patients receive what they need at the right time, while staff get a clean view of what is complete and who still needs a hand.
Patients can finish the right packet on their phone before they enter the office.
Savvy checks for the completed packet before sending another reminder.
Staff can focus on the few patients with questions or incomplete forms instead of checking every chart.
Ready means submitted
Savvy keeps the task open until the expected forms arrive or your team needs to help.
The appointment’s configured form is sent after booking.
The task is complete only when the expected forms are submitted.
Patient questions can continue with Ira while Savvy still watches for completion.
Incomplete paperwork becomes a staff attention item before the visit.
Why forms still pile up
A generic link does not account for the type of visit, patient questions, cancellations, or whether the expected forms actually arrived.
New-patient intake, medical history, insurance, and treatment forms should follow the visit and practice configuration.
A sent message does not tell the front desk whether the patient opened, completed, or still needs help.
Patients may reply with a question while the forms task still needs to stay open for submission.
From booking to complete
The appointment chooses the packet. Savvy sends it, checks for completion, and stops reminders when the patient is done.
Use the appointment details and your practice’s form choices to select the required packet.
Deliver the secure form link in a clear patient message.
Wait for the completed packet and send an approved reminder only when it remains incomplete.
Finish when the right submission arrives, or notify staff after the final wait, cancellation, opt-out, or request for help.
Inside Agent Hub
Respectful by default
Only approved forms are sent. Cancellation, opt-out, staff takeover, or a completed packet stops further reminders.
One connected intake
Explore the form builder, patient conversations, and front-office tools that support the intake experience.
Build, import, activate, send, and review the mobile-ready forms used by this workflow.
Book the visit and continue patient conversations while the forms run waits for completion.
Connect forms with booking, reminders, insurance, and staff attention.
Prepare the next visit
Agent Hub workflow
Texts eligible patients and calls about upcoming visits, records clear confirmations, watches for replies, and alerts the front desk when help is needed.
Agent Hub workflow
Collects missing policy details before a visit, waits for the patient update, and then checks eligibility.
Agent Hub workflow
Checks in after completed visits, sends review links to happy patients, and routes concerns to staff.
See a cleaner intake day
See how Savvy selects the right forms, follows up without over-messaging, and gives staff time to help the patients who need it.