Dental Review Management Workflow Automation | Savvy Agents [ ![Savvy Agents](https://savvyagents.ai/images/savvy-agents-logo.png) ](https://savvyagents.ai) AI Workforce [ Ira - AI Receptionist 24/7 phone answering & scheduling ](https://savvyagents.ai/ai-receptionist-for-dental-practices) [ Sia - AI Scribe Clinical documentation assistant ](https://savvyagents.ai/ai-scribe-for-dental-practices) [ Milo - AI Insurance Coordinator Insurance verification & billing ](https://savvyagents.ai/ai-insurance-coordinator-for-dental-practices) [ Novi - AI Retention Manager Patient reactivation & recalls ](https://savvyagents.ai/ai-retention-manager-for-dental-practices) Products [ Agent Hub Build, run & monitor dental workflows ](https://savvyagents.ai/agent-hub-for-dental-practices) [ Online Scheduling 24/7 patient self-booking ](https://savvyagents.ai/online-scheduling-for-dental-practices) [ Website Chat Widget AI-powered website chat ](https://savvyagents.ai/website-chat-widget-for-dental-practices) [ AI Chat Staff assistant for practice work ](https://savvyagents.ai/ai-chat-for-dental-practices) [ Appointment Confirmation Confirm visits by text and voice ](https://savvyagents.ai/agent-hub-for-dental-practices/appointment-confirmation) [ Morning Brief Daily practice huddle dashboard ](https://savvyagents.ai/morning-brief-for-dental-practices) [ Multilingual AI Seamless multi-language phone calls ](https://savvyagents.ai/multilingual-ai-phone-agent-for-dental-practices) [ Unified Inbox All patient conversations in one place ](https://savvyagents.ai/unified-inbox-for-dental-practices) [ Desk Phones Ring staff first, then Ira as backup ](https://savvyagents.ai/desk-phones-for-dental-practices) [ Patient Forms Digital intake, consent & signatures ](https://savvyagents.ai/patient-forms-for-dental-practices) [ Open Dental Integration AI workforce for Open Dental practices ](https://savvyagents.ai/integrations/open-dental) [ Dentrix Integration AI workforce for Dentrix practices ](https://savvyagents.ai/integrations/dentrix) [ Customer Stories ](/#impact) [ DSO ](https://savvyagents.ai/ai-phone-answering-service-for-dsos) Resources - [ Dental Conferences Meet us at dental trade shows ](https://savvyagents.ai/dental-conferences) - [ Blog Learn how to maximize your business ](https://savvyagents.ai/blogs) - [ Partner Program Refer dental practices and earn 20% ](https://savvyagents.ai/resources/partner-program) - [ Login Access your account dashboard ](https://savvyagents.ai/login) [ See all blog posts → ](https://savvyagents.ai/blog) [ Book a demo ](https://savvyagents.ai/meeting-with-ai-dental-agent) AI Workforce [ Ira - AI Receptionist ](https://savvyagents.ai/ai-receptionist-for-dental-practices) [ Sia - AI Scribe ](https://savvyagents.ai/ai-scribe-for-dental-practices) [ Milo - AI Insurance Coordinator ](https://savvyagents.ai/ai-insurance-coordinator-for-dental-practices) [ Novi - AI Retention Manager ](https://savvyagents.ai/ai-retention-manager-for-dental-practices) Products [ Agent Hub ](https://savvyagents.ai/agent-hub-for-dental-practices) [ Online Scheduling ](https://savvyagents.ai/online-scheduling-for-dental-practices) [ Website Chat Widget ](https://savvyagents.ai/website-chat-widget-for-dental-practices) [ AI Chat ](https://savvyagents.ai/ai-chat-for-dental-practices) [ Appointment Confirmation ](https://savvyagents.ai/agent-hub-for-dental-practices/appointment-confirmation) [ Morning Brief ](https://savvyagents.ai/morning-brief-for-dental-practices) [ Multilingual AI ](https://savvyagents.ai/multilingual-ai-phone-agent-for-dental-practices) [ Unified Inbox ](https://savvyagents.ai/unified-inbox-for-dental-practices) [ Desk Phones ](https://savvyagents.ai/desk-phones-for-dental-practices) [ Patient Forms ](https://savvyagents.ai/patient-forms-for-dental-practices) [ Open Dental Integration ](https://savvyagents.ai/integrations/open-dental) [ Dentrix Integration ](https://savvyagents.ai/integrations/dentrix) [ Customer Stories ](/#impact) [ DSO ](https://savvyagents.ai/ai-phone-answering-service-for-dsos) Resources - [ Dental Conferences ](https://savvyagents.ai/dental-conferences) - [ Blog ](https://savvyagents.ai/blogs) - [ Partner Program ](https://savvyagents.ai/resources/partner-program) - [ Login ](https://savvyagents.ai/login) [ Book a demo ](https://savvyagents.ai/meeting-with-ai-dental-agent) [Home](https://savvyagents.ai) / [Agent Hub](https://savvyagents.ai/agent-hub-for-dental-practices) / Review Management Review management Listen first. Ask for the review second. ========================================== After a completed visit, Savvy checks in with one thoughtful question. Happy patients get your review link; concerns reach your team before anyone asks for a public review. [ See it with your patient journey ](https://savvyagents.ai/meeting-with-ai-dental-agent) [ Follow one check-in ](#how-it-works) Post-visit check-in The reply decides what happens next. One question Savvy checks in Hi Riley—how did your visit with us go today? “Everyone was wonderful!” Positive experience Review link sent “I still have a question about the soreness.” Needs care from the team Staff notified Patient-first routing Every reply gets the appropriate next step - Starts after a real visit Outreach follows the patient’s completed appointment. - One warm question first Savvy listens before deciding what the patient needs next. - Concerns reach people Worry, pain, or confusion goes to staff—not a review link. A better feedback moment Grow reviews without losing the patient behind them. ---------------------------------------------------- The same check-in that helps happy patients share their experience also gives concerned patients a direct path back to your team. 01### More thoughtful review requests The review link follows a positive response instead of arriving as a blind campaign message. 02### Earlier service recovery A patient concern becomes visible while your team still has a chance to help. 03### A human response to clinical questions Savvy acknowledges the patient and brings staff in without attempting clinical advice. The right next step ### Happy patients can share. Concerned patients can be heard. The patient’s response—not a bulk list—determines whether Savvy sends the review link or alerts your team. 01Satisfied patients receive the configured public review link. 02Unhappy or worried patients receive an empathetic acknowledgement. 03Staff receive a concise summary when follow-up or clinical help is needed. 04Outreach stops after the appropriate next step instead of continuing with generic messages. Why batch review asks fail A review request should never ignore a patient who needs help. -------------------------------------------------------------- Batch review links treat every visit the same. A useful workflow first listens, distinguishes satisfaction from concern, and makes the next step appropriate to the patient response. 01### Timing is disconnected Review outreach works best when it starts from a completed visit instead of an unrelated marketing list. 02### Every reply is treated as positive Pain, confusion, frustration, or a clinical question requires staff follow-up—not another request for a public review. 03### Concerns disappear in an inbox Staff need a concise summary and the patient needs an empathetic acknowledgement that the team was notified. Listen, then respond How Savvy treats feedback like a conversation --------------------------------------------- Every check-in begins with a completed visit and one clear question. What happens next follows the patient’s answer. 1. 01### Find completed visits Start with eligible completed appointments inside the timing your practice chooses. 2. 02### Ask how the visit went Send a warm, concise check-in with one clear question and wait for the patient response. 3. 03### Choose the right next step Send the review link to a satisfied patient, or identify concern, confusion, pain, or a clinical question. 4. 04### Close the loop Stop after the review link, an opt-out, the reply window, or a staff notification and patient acknowledgement. Inside Agent Hub See the check-in, review link, and staff alert your practice controls. ---------------------------------------------------------------------- [ Explore Agent Hub → ](https://savvyagents.ai/agent-hub-for-dental-practices) Real product view ![Savvy Agents Agent Hub template library with Review Management Agent selected](https://savvyagents.ai/images/products/agent-hub/workflows/review-management.jpg) The Review Management setup in Agent Hub shows the completed visits, messaging, review link, and staff notifications Savvy can use. Your team can see what comes next. Patient trust first Never ask for praise when someone needs help. --------------------------------------------- Savvy does not pressure patients, guess how silence feels, or answer clinical questions. Concerns go directly to your team. - Never pressure a patient or send a review link after a concerning response. - Never answer clinical questions or give clinical advice. - Never manufacture sentiment from silence or an ambiguous reply. - Never continue after opt-out, staff takeover, or the practice’s reply window. Close the feedback loop Reviews and patient relationships belong together. -------------------------------------------------- Explore the retention and inbox tools that help your team continue important patient conversations. [### Novi AI Retention Manager Coordinate post-visit reviews with Novi’s broader patient-retention workflows. → ](https://savvyagents.ai/ai-retention-manager-for-dental-practices) [### Patient Retention Connect patient feedback with recall, treatment recovery, and reactivation. → ](https://savvyagents.ai/solutions/patient-retention) [### Unified Inbox Give staff a shared place to continue patient conversations that need human attention. → ](https://savvyagents.ai/unified-inbox-for-dental-practices) Keep listening More ways Agent Hub strengthens patient relationships ----------------------------------------------------- [View all six workflows →](https://savvyagents.ai/agent-hub-for-dental-practices#playbooks) [Agent Hub workflow ### Patient Reactivation Reaches out to patients due for recall and stays with the conversation until a booking or staff takeover. → ](https://savvyagents.ai/agent-hub-for-dental-practices/patient-reactivation) [Agent Hub workflow ### Unscheduled Treatment Finds diagnosed treatment that is not scheduled and starts a guarded patient follow-up workflow. → ](https://savvyagents.ai/agent-hub-for-dental-practices/unscheduled-treatment) [Agent Hub workflow ### Appointment Confirmation Texts eligible patients and calls about upcoming visits, records clear confirmations, watches for replies, and alerts the front desk when help is needed. → ](https://savvyagents.ai/agent-hub-for-dental-practices/appointment-confirmation) See patient-first review outreach Show us your post-visit experience. We’ll show you how reviews can begin with listening. ---------------------------------------------------------------------------------------- See how Savvy checks in, sends your review link to satisfied patients, and helps your team respond when someone needs care. [ Book a live demo → ](https://savvyagents.ai/meeting-with-ai-dental-agent) [ ![Savvy Agents](https://savvyagents.ai/images/savvy-agents-logo.png) ](https://savvyagents.ai) [ ](https://www.linkedin.com/company/savvyagents/) [ ](https://www.instagram.com/savvyagents.ai) [ ](https://facebook.com/savvyagentsinc) [ ](https://twitter.com/savvyagentsinc) Platform ---------- - [ Agent Hub ](https://savvyagents.ai/agent-hub-for-dental-practices) - [ Online Scheduling ](https://savvyagents.ai/online-scheduling-for-dental-practices) - [ Website Chat Widget ](https://savvyagents.ai/website-chat-widget-for-dental-practices) - [ AI Chat ](https://savvyagents.ai/ai-chat-for-dental-practices) - [ Appointment Confirmation ](https://savvyagents.ai/agent-hub-for-dental-practices/appointment-confirmation) - [ Morning Brief ](https://savvyagents.ai/morning-brief-for-dental-practices) - [ Multilingual AI ](https://savvyagents.ai/multilingual-ai-phone-agent-for-dental-practices) - [ Unified Inbox ](https://savvyagents.ai/unified-inbox-for-dental-practices) - [ Desk Phones ](https://savvyagents.ai/desk-phones-for-dental-practices) - [ Patient Forms ](https://savvyagents.ai/patient-forms-for-dental-practices) - [ Open Dental Integration ](https://savvyagents.ai/integrations/open-dental) - [ Dentrix Integration ](https://savvyagents.ai/integrations/dentrix) Resources ----------- - [ Dental Conferences ](https://savvyagents.ai/dental-conferences) - [ DSO ](https://savvyagents.ai/ai-phone-answering-service-for-dsos) - [ Partner Program ](https://savvyagents.ai/resources/partner-program) - [ Blog ](https://savvyagents.ai/blog) Compare --------- - [ Weave vs. Savvy ](/alternatives/weave) - [ Dentina AI vs. Savvy ](/alternatives/dentina) - [ Arini vs. Savvy ](/alternatives/arini) - [ TrueLark vs. Savvy ](/alternatives/truelark) - [ Ruby vs. Savvy ](/alternatives/ruby-receptionists) Contact --------- - [ +1 (325) 237-2889 ](tel:+13252372889) - [ support@savvyagents.ai ](mailto:support@savvyagents.ai) - [ HQ: Austin, TX ](https://maps.google.com/?q=Austin,TX) - [ Talk to support → ](javascript:void(0)) © 2026 Savvy Agents, Inc. All rights reserved. [ Trust Center ](https://trust.savvyagents.ai/) [ Privacy ](https://savvyagents.ai/privacy-policy) [ HIPAA & Security ](https://savvyagents.ai/hipaa-and-security) [ Status ](https://savvyagents.ai/status) Live Demo Available ### See Savvy Agents in Action Book a personalized demo and discover how our AI agents (Ira, Sia, Milo & Novi) can transform your practice. [ Book a Demo ](https://savvyagents.ai/meeting-with-ai-dental-agent) White-Glove Setup No Long-Term Contract Maybe later ### 🍪 We value your privacy We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. By clicking "Accept All", you consent to our use of cookies. [ Read our Cookie Policy ](https://savvyagents.ai/cookie-policy) Reject All Customize Accept All ### Privacy Preferences Center When you visit our website, we may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, or your device and is mostly used to make the site work as you expect it to. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. #### Essential Cookies These cookies are necessary for the website to function and cannot be switched off. They are usually only set in response to actions made by you such as setting your privacy preferences, logging in, or filling in forms. Always Active #### Analytics Cookies These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. **Vendors:** Umami Analytics #### Marketing Cookies These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites. **Vendors:** Google Ads #### Functional Cookies These cookies enable enhanced functionality and personalization, such as videos and live chats. They may be set by us or by third-party providers whose services we have added to our pages. **Vendors:** No functional chat vendors are loaded through this consent category. Save Preferences Accept All Cancel