AI Chat for your portal

Ask your practice anything. Get real work done.

AI Chat gives your staff a secure, practice-aware assistant inside Savvy Agents. Ask about patients, schedules, insurance, recalls, openings, and office policies, then get a clear answer with the next action already teed up.

Practice-aware patient lookup
Schedule, recall, and insurance answers
Confirms before booking or texting

AI Workforce Assistant

for Smile Dental Studio

Practice scoped
Check insurance for Sarah Johnson.
Patient lookup Insurance sync

I found Sarah Johnson. Her Delta Dental policy is active, and the latest eligibility is ready for review.

Staff confirms before booking or sending patient messages.
Ask about patients or schedules...
Why it matters

Front-desk work is full of tiny searches. AI Chat turns them into one conversation.

Most practice questions are not hard, but they are scattered. A staff member checks the PMS, a schedule view, insurance records, patient messages, and a note in someone else's head. AI Chat gives the team one secure place to ask, verify, and move the work forward.

Before

Staff bounce between systems

Patient details, appointment status, coverage, recalls, and office policies live in separate places.

With AI Chat

The question starts in plain English

Savvy chooses the right tool, pulls the right context, and returns a staff-ready answer.

Result

Teams act faster with fewer handoffs

The next step is visible: check availability, confirm insurance, send a reminder, or follow up with the patient.

How it works

AI Chat behaves like a trained teammate, not a blank chatbot.

It understands dental workflows, knows when to use tools, and keeps responses short enough for a busy front desk.

Ask

Type what your team would normally hunt for

Ask for a patient, a missed-appointment list, tomorrow openings, an insurance check, or a practice policy in plain English.

Check

AI Chat pulls the right practice context

Savvy routes the question to the right connected tools across patients, appointments, insurance, office hours, and your knowledge base.

Answer

The response is formatted for front-desk speed

Staff see names, dates, providers, insurance details, and the next practical step without opening five tabs.

Act

Sensitive actions require staff confirmation

AI Chat can prepare a booking or SMS, but it waits for your team to confirm the patient, time, and message first.

What staff can ask

Real portal questions, answered with real practice context.

The best part is that staff do not need to know which tool to open. They ask the operational question, and AI Chat handles the routing.

AI Chat workflow

Find a patient fast

Search by name, phone, email, or appointment context, then summarize the chart details staff need next.

Example prompt

"Find David Dixon and check if he has anything scheduled."

AI Chat workflow

Understand the schedule

Pull today, tomorrow, missed visits, completed appointments, or openings by date and provider.

Example prompt

"What is on tomorrow afternoon, and do we have a hygiene opening?"

AI Chat workflow

Check insurance readiness

Sync PMS insurance, review eligibility details, and use demographics discovery before asking staff for extra payer data.

Example prompt

"Check insurance for Sarah Johnson before her crown prep."

AI Chat workflow

Build recall and recovery lists

Surface inactive patients, no-shows, and follow-up opportunities with a scannable next-action list.

Example prompt

"Who has not been in for a cleaning in 6 months?"

AI Chat workflow

Answer practice-policy questions

Search your practice knowledge base for cancellation rules, insurance handling, office hours, and internal procedures.

Example prompt

"What is our cancellation policy for same-day changes?"

AI Chat workflow

Prepare patient communication

Draft a message for one patient or a batch, show the count and sample, then wait for confirmation before sending.

Example prompt

"Text the patients who missed this week and ask if they want to reschedule."

Starter prompts

Give the team prompts they already recognize.

AI Chat opens with practical starting points so a new team member can immediately understand what it is for.

?

Find patient John Smith

?

What is on today's schedule?

?

Who needs recall this week?

?

Check insurance for Sarah Johnson

?

Find openings for a cleaning next week

?

Book John Smith for a cleaning

?

What is our cancellation policy?

Built-in guardrails

Helpful where it should be. Careful where it must be.

AI Chat is powerful because it can reach the right practice context. It is useful because it also knows where staff approval matters.

Practice scoped

Chats are tied to the selected practice, the signed-in staff member, and team permissions.

Operational, not invasive

When patient data is already connected, AI Chat does not ask staff for DOB or internal IDs just to continue the workflow.

Confirmation before action

Booking appointments and sending SMS messages require staff approval of the patient, time, and message.

Conversation memory

Each chat keeps its history, so the team member can continue a thread without re-explaining the whole request.

Practice context AI Chat can use

based on connected systems and permissions

Live context

Patient records

Names, phones, chart IDs, upcoming appointments, last visits

Appointment schedule

Upcoming, missed, cancelled, completed, and available slots

Insurance readiness

Policies, payer details, eligibility, max and deductible fields

Practice knowledge

Office hours, cancellation policy, insurance handling, internal procedures

Connected to the AI workforce

AI Chat is the command line for your dental office.

Ira can answer phones, Milo can support insurance workflows, Novi can drive recalls, and Sia can help with clinical documentation. AI Chat gives staff a direct way to ask the AI workforce for help while they are already working in the portal.

For front desk

Find patients, openings, schedule details, texts, and policy answers faster.

For managers

Spot missed visits, recall opportunities, and operational follow-ups without building a report.

Frequently asked questions

The questions practices ask when they see AI Chat for the first time.

No. The Website Chat Widget is for visitors on your public website. AI Chat is for authenticated staff inside the Savvy Agents portal, where it can use practice context and internal tools.

It can search patients, find available slots, and prepare the booking. It does not book until staff confirm the selected patient, appointment type, date, time, provider, and operatory when those details are shown.

AI Chat can use the patient and appointment data connected to your practice through Savvy Agents, subject to the user permissions and current practice context.

It can prepare SMS messages and show the recipient, text, and batch count when relevant. The staff member confirms before anything is sent.

It reduces the small searches that interrupt every hour: checking who called, finding a patient, confirming insurance, looking up openings, or deciding who needs follow-up.

Portal AI Chat

Give every staff member a faster way to work inside the practice.

See how AI Chat helps your team answer the questions that slow down the day, from patient lookup to insurance readiness to appointment follow-up.