Congress Dental Group Case Study | $230K Revenue Captured with AI Receptionist

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       Customer Success Story

 Two dental offices.
 $230K captured.
 Zero missed calls.
==========================================================

 How Dr. Robert Page transformed his front desk operations and gave his receptionist the freedom to finally take a well-deserved vacation.

 1,700+

Calls/month

184

Appointments

$230K

Revenue captured

 [ Get similar results    ](https://savvyagents.ai/meeting-with-ai-dental-agent)

  ![Dr. Robert Page, Congress Dental Group](https://savvyagents.ai/images/customers/dr-robert-page-savvy-agents-testimonial.jpg)

Robert Page, DMD

Owner &amp; Practicing Dentist

    Congress Dental Group

    Arlington Dental

     2 Locations

    Using Ira since 2024

       The Challenge

 One receptionist. Two busy practices. Patients slipping through the cracks.
-----------------------------------------------------------------------------

Dr. Robert Page runs two dental practices with a single receptionist, Maria. Between juggling phone calls at both locations, managing walk-ins, and handling administrative tasks, something always had to give.

The phones rang constantly. Patients reached voicemail. Many hung up and called another practice instead. The production they were losing was invisible but significant.

And there was a human cost too: Maria, who came to the U.S. as a child, had been dreaming of visiting her grandparents in Mexico for years. But with the practice depending entirely on her, taking extended time off simply wasn't possible.

### Before Ira

- Calls going to voicemail during busy periods
- New patients calling competitors when they couldn't reach anyone
- After-hours inquiries completely unaddressed
- Overwhelmed front desk staff with no backup
- Unknown revenue lost to missed opportunities

       The Solution

 Ira: An AI receptionist that never misses a call
--------------------------------------------------

 Dr. Page deployed Ira across both locations. Within days, every call was being answered instantly, appointments were being booked directly into the PMS, and the revenue leak was plugged.

### 24/7 Call Answering

Every call answered instantly, day or night, weekday or weekend. No more voicemail, no more missed opportunities.

### Direct PMS Booking

Appointments booked directly into the practice management system. No callbacks needed, no double-booking risks.

### Multi-Location Support

One AI receptionist handling both Congress Dental and Arlington Dental, understanding each practice's unique needs.

       The Results

 90-day transformation
-----------------------

 Within the first 90 days, Congress Dental saw measurable impact across every metric that matters.

1,700+

Calls handled

Across both locations

184

Appointments booked

Directly into PMS

12

New patients captured

Who would have been lost

$230K

Production captured

Revenue previously missed

    "

> "Managing two dental offices with one receptionist was overwhelming. We were missing calls and losing patients, and I knew it was holding us back. With Savvy Agents everything feels different. Across both locations Ira handled more than 1,700 calls and booked 184 appointments, including new patients. That's about $230,000 in production that used to slip. The Savvy Agents team configured Ira exactly how our offices needed and made the process smooth. Now every call is answered, our receptionist can finally breathe, and I have peace of mind knowing patients are cared for around the clock."

 ![Dr. Robert Page](https://savvyagents.ai/images/customers/dr-robert-page-savvy-agents-testimonial.jpg)

Robert Page, DMD

Owner &amp; Practicing Dentist

Congress Dental Group &amp; Arlington Dental

### The Unexpected Benefit

 Maria, Dr. Page's receptionist, came to the U.S. as a child. For years, she'd been hoping to visit her grandparents back in Mexico—a trip she'd been dreaming about but couldn't take because the practice couldn't operate without her at the front desk.

 With Ira successfully handling every call, booking appointments, and managing patient inquiries around the clock, Dr. Page now has the confidence to approve Maria's month-long trip.

 "Ira has proven it can keep the practice running smoothly. Maria can finally take the family time she deserves."

    Beyond the Numbers

 AI that gives your team their lives back
------------------------------------------

 The ROI numbers are impressive, but the real transformation is human. Your front desk staff can finally focus on patients in the office instead of racing to answer every ring.

 They can take vacations. They can have lunch breaks. They can provide better service to the people standing right in front of them.

    Ready for similar results?
----------------------------

 Join Dr. Page and dozens of other dental practices who've transformed their front desk operations with Ira. Setup takes just 24-48 hours.

 [ Book a demo    ](https://savvyagents.ai/meeting-with-ai-dental-agent) [ Calculate your ROI    ](https://savvyagents.ai/dental-practice-roi-savings-calculator)

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- [Ira – AI Receptionist](https://savvyagents.ai/ai-receptionist-for-dental-practices)
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- [Novi - Retention Manager](https://savvyagents.ai/ai-retention-manager-for-dental-practices)
- [Open Dental Integration](https://savvyagents.ai/integrations/open-dental)
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