Unified Inbox for Dental Practices | Savvy Agents [ ![Savvy Agents](https://savvyagents.ai/images/savvy-agents-logo.png) ](https://savvyagents.ai) AI Workforce [ Ira - AI Receptionist 24/7 phone answering & scheduling ](https://savvyagents.ai/ai-receptionist-for-dental-practices) [ Sia - AI Scribe Clinical documentation assistant ](https://savvyagents.ai/ai-scribe-for-dental-practices) [ Milo - AI Insurance Coordinator Insurance verification & billing ](https://savvyagents.ai/ai-insurance-coordinator-for-dental-practices) [ Novi - AI Retention Manager Patient reactivation & recalls ](https://savvyagents.ai/ai-retention-manager-for-dental-practices) [ Customer Stories ](/#impact) [ DSO ](https://savvyagents.ai/ai-phone-answering-service-for-dsos) Products [ Online Scheduling 24/7 patient self-booking ](https://savvyagents.ai/online-scheduling-for-dental-practices) [ Website Chat Widget AI-powered website chat ](https://savvyagents.ai/website-chat-widget-for-dental-practices) [ Appointment Reminders Reduce no-shows with SMS ](https://savvyagents.ai/appointment-reminders-for-dental-practices) [ Morning Brief Daily practice huddle dashboard ](https://savvyagents.ai/morning-brief-for-dental-practices) [ Multilingual AI Seamless multi-language phone calls ](https://savvyagents.ai/multilingual-ai-phone-agent-for-dental-practices) [ Unified Inbox All patient conversations in one place ](https://savvyagents.ai/unified-inbox-for-dental-practices) [ Open Dental Integration AI workforce for Open Dental practices ](https://savvyagents.ai/integrations/open-dental) Resources - [ Dental Conferences Meet us at dental trade shows ](https://savvyagents.ai/dental-conferences) - [ Blog Learn how to maximize your business ](https://savvyagents.ai/blogs) - [ Partner Program Unlock Savvy Agents Partner Program ](https://savvyagents.ai/resources/partner-program) - [ Login Access your account dashboard ](https://savvyagents.ai/login) [ See all blog posts → ](https://savvyagents.ai/blog) [ Book a demo ](https://savvyagents.ai/meeting-with-ai-dental-agent) [ Customer Stories ](/#impact) [ DSO ](https://savvyagents.ai/ai-phone-answering-service-for-dsos) AI Workforce [ Ira - AI Receptionist ](https://savvyagents.ai/ai-receptionist-for-dental-practices) [ Sia - AI Scribe ](https://savvyagents.ai/ai-scribe-for-dental-practices) [ Milo - AI Insurance Coordinator ](https://savvyagents.ai/ai-insurance-coordinator-for-dental-practices) [ Novi - AI Retention Manager ](https://savvyagents.ai/ai-retention-manager-for-dental-practices) Products [ Online Scheduling ](https://savvyagents.ai/online-scheduling-for-dental-practices) [ Website Chat Widget ](https://savvyagents.ai/website-chat-widget-for-dental-practices) [ Appointment Reminders ](https://savvyagents.ai/appointment-reminders-for-dental-practices) [ Morning Brief ](https://savvyagents.ai/morning-brief-for-dental-practices) [ Multilingual AI ](https://savvyagents.ai/multilingual-ai-phone-agent-for-dental-practices) [ Unified Inbox ](https://savvyagents.ai/unified-inbox-for-dental-practices) [ Open Dental Integration ](https://savvyagents.ai/integrations/open-dental) Resources - [ Dental Conferences ](https://savvyagents.ai/dental-conferences) - [ Blog ](https://savvyagents.ai/blogs) - [ Partner Program ](https://savvyagents.ai/resources/partner-program) - [ Login ](https://savvyagents.ai/login) [ Book a demo ](https://savvyagents.ai/meeting-with-ai-dental-agent) Unified Inbox Every patient conversation. One place. =========================================== Calls, texts, web chats — all in a single timeline. See who handled what, listen to call recordings, and reply to patients without switching apps. Voice + SMS + Webchat AI Agent Attribution Patient Insights Sidebar Real-Time Updates [ Book a Live Demo ](https://savvyagents.ai/meeting-with-ai-dental-agent) [ See how it works ](#ai-attribution) HIPAA Compliant Live in 48 hours Savvy AgentsDental AI Workforce Bright Smile Dental Main Home Inbox AI Workforce I Ira S Sia N Novi M Milo AI Chat Practice Schedule Patients Providers Appointment Types Workspace Knowledge Base DR Dr. Roberts dr@brightsmile.com Conversations ------------- Search contacts... SJ Sarah Johnson 7 min The call began with an AI greet... MR Mike Rivera 2 hrs Thanks for the reminder! RK Rachel Kim 1 day Hi, welcome to Bright Smile... LP Lisa Park 2 days Do you accept Delta Dental? JT James Torres 3 days I need to cancel my appointm... AW Adam White 4 days The call began with an AI gree... DM Diana Martinez 5 days Can I get a copy of my treatm... PN Paul Nguyen 1 week What time do you open on Sat... Sarah Johnson (555) 012-3456 AI Paused Wednesday, March 26, 2026 Call ended Ira answered · 2:34 0:58 2:34 10:23 AM hi 11:15 AM · STAFF · Vijay Tupakula Saturday, March 28, 2026 Call ended Ira answered · 1:12 0:00 1:12 3:32 PM Type your message... SJ Sarah Johnson New 36 years old Call Message Contact Info (555) 012-3456 Alt: (555) 012-7890 sarah@example.com en 0 Visits 21 Calls 1 Messages 0 No-shows Recent Appointments Appointment Mar 28, 2026 · Dr. Smith Scheduled Appointment Mar 21, 2026 · Dr. Smith Scheduled Cleaning Mar 14, 2026 · Dr. Smith Scheduled Channels Five channels. One inbox. --------------------------- ### Voice Calls Inbound and outbound calls with full recordings. ### SMS Two-way text messaging from your practice number. ### Webchat Live chat embedded on your practice website. ### WhatsApp Reach patients on the app they already use. ### Email Patient emails threaded alongside calls and texts. Every message lands in the same patient timeline — no app switching, no lost conversations. Your team sees the full picture whether a patient called last week or texted five minutes ago. Patient Context Know your patient before you say hello ---------------------------------------- When you open a conversation, the sidebar shows everything you need: upcoming appointments, demographics, insurance status, and a complete communication history. No clicking through tabs. No asking the patient to repeat themselves. Patient data syncs directly from your practice management system, so the sidebar is always current. If a patient called yesterday and texted this morning, both interactions are right there — along with their next scheduled visit and provider. Already using [Open Dental](/integrations/open-dental)? Patient records flow into the inbox automatically. Your front desk starts every conversation with full context instead of scrambling through charts. SJ ### Sarah Johnson Age 34 · Female Upcoming Appointment Cleaning Thu Mar 27, 2:00 PM · Dr. Smith Confirmed Communication 12 calls · 34 texts Last contact: 2 hours ago Contact (555) 012-3456 sarah.j@email.com Transparency See exactly who handled what ------------------------------ Every message in your inbox shows which AI agent or team member was responsible. No guessing, no confusion — just a clear record of every interaction. SJ Sarah Johnson Today, 1:42 PM IraHi Sarah! I see you're calling about your appointment. Let me check Dr. Smith's schedule for you. IraI've booked you for Thursday at 2 PM with Dr. Smith. You'll get a text confirmation shortly. Ira Call with Sarah Johnson Duration: 1:42 · Handled by Ira NoviAppointment reminder sent via SMS. Front DeskSarah, your insurance has been verified. See you Thursday! Thank you! Color-coded badges make it easy to follow the thread. Want your [AI receptionist](/ai-receptionist-for-dental-practices) to handle more? You can see exactly where it picks up and where your staff takes over. Call Intelligence Every call recorded and summarized ------------------------------------ Every phone call that comes through your practice is recorded and stored inside the patient's conversation thread. Press play to listen, or read the AI-generated summary to get the highlights in seconds. Need the full details? Expand the transcript and read the entire conversation word-for-word. It is the simplest way to review what was discussed without asking your team to recall from memory. Summaries are generated instantly after each call ends. They capture the reason for the call, any actions taken, and what was promised to the patient — so nothing falls through the cracks. Call with Sarah Johnson Handled by Ira 1:04 2:34 AI Summary Patient called to reschedule cleaning. Moved from Thursday 2 PM to Friday 10 AM. Confirmation SMS sent. [ View Full Transcript ](#) Handoff Take over any conversation with one click ------------------------------------------- Your AI agents handle routine conversations beautifully. But sometimes a patient needs a human touch — a sensitive billing question, a complicated treatment plan, or a frustrated caller who needs empathy that only your team can provide. When that happens, click one button to pause the AI and start typing. Your team picks up right where the agent left off, with the full conversation history visible above. The patient never knows there was a handoff — the experience is seamless. When you are finished, re-enable the AI and it will resume handling that patient's future messages with full awareness of what your staff discussed. Context is never lost. AI Active Ira and Novi are responding to this patient. Ira Novi Staff Handling Paused by Jessica at 2:15 PM Live Updates Your inbox is always current ------------------------------ New calls and messages appear instantly. No refreshing, no checking tabs. Whether Ira just finished a call or a patient texted back, you will see it the moment it happens. Your front desk is never behind. New call from Sarah Johnson Ira answered · just now PMS Integrations Works with your existing systems ---------------------------------- Ira writes directly to your PMS. No new dashboards, no data entry. Scheduling and notes stay accurate automatically. ![Dentrix PMS Integration](https://savvyagents.ai/images/dental/integration-logos/dentrix-logo.png) [ ![Open Dental PMS Integration](https://savvyagents.ai/images/dental/integration-logos/open-dental-logo.png) Learn more ](/integrations/open-dental) ![Eaglesoft PMS Integration](https://savvyagents.ai/images/dental/integration-logos/eaglesoft-logo.png) ![Denticon PMS Integration](https://savvyagents.ai/images/dental/integration-logos/denticon-logo.png) ![Cloud 9 PMS Integration](https://savvyagents.ai/images/dental/integration-logos/cloud-9-logo-2.png) ![Curve Dental PMS Integration](https://savvyagents.ai/images/dental/integration-logos/curve-dental-logo.png) ![Dentrix Enterprise PMS Integration](https://savvyagents.ai/images/dental/integration-logos/dentrix-enterprise-logo.png) ![Dentrix Ascend PMS Integration](https://savvyagents.ai/images/dental/integration-logos/dentric-ascent-logo.png) ![Practice Works PMS Integration](https://savvyagents.ai/images/dental/integration-logos/practice-works-logo.png) ![Dolphin Imaging PMS Integration](https://savvyagents.ai/images/dental/integration-logos/dolphin-imaging-logo.png) ![OrthoTrac PMS Integration](https://savvyagents.ai/images/dental/integration-logos/new-orthotrac-logo.png) ![eClinicalWorks PMS Integration](https://savvyagents.ai/images/dental/integration-logos/eclinical-works-logo.png) ![ModMed PMS Integration](https://savvyagents.ai/images/dental/integration-logos/mod-med-logo-3.jpg) ![Epic EHR Integration - Coming Soon](https://savvyagents.ai/images/dental/integration-logos/epic-logo.png) Soon Bi-directional sync Real-time updates HIPAA compliant Zero maintenance [ See Open Dental integration details ](/integrations/open-dental) Unified Inbox See your patient conversations in one place ---------------------------------------------- Book a demo and we'll show you the inbox with your practice's data. See how calls, texts, and chats look when they all live together. [ Book a Live Demo ](https://savvyagents.ai/meeting-with-ai-dental-agent) HIPAA Compliant White-Glove Setup No Long-Term Contract ![Savvy Agents](https://savvyagents.ai/images/savvy-agents-logo.png)Savvy Agents builds the AI workforce for dental practices—reception, scribe, insurance, and retention operating as one system. [ ](https://www.linkedin.com/company/savvyagents/) [ ](https://www.instagram.com/savvyagents.ai) AI Workforce - [Ira – AI Receptionist](https://savvyagents.ai/ai-receptionist-for-dental-practices) - [Sia - AI Scribe](https://savvyagents.ai/ai-scribe-for-dental-practices) - [Milo - Insurance Coordinator](https://savvyagents.ai/ai-insurance-coordinator-for-dental-practices) - [Novi - Retention Manager](https://savvyagents.ai/ai-retention-manager-for-dental-practices) - [Open Dental Integration](https://savvyagents.ai/integrations/open-dental) - [Unified Inbox](https://savvyagents.ai/unified-inbox-for-dental-practices) Resources - [Dental Conferences](https://savvyagents.ai/dental-conferences) - [DSO](https://savvyagents.ai/ai-phone-answering-service-for-dsos) - [Partner Program](https://savvyagents.ai/resources/partner-program) - [Blog](https://savvyagents.ai/blog) Contact - [ +1 (325) 237-2889 ](tel:+13252372889) - [ hello@savvyagents.ai ](mailto:hello@savvyagents.ai) - [ HQ: Austin, TX ](https://maps.google.com/?q=Austin,TX) - [ Talk to support → ](javascript:void(0)) © 2026 Savvy Agents. 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