Unified Inbox for Dental Practices \| Savvy Agents [ Savvy Agents ![Savvy Agents](https://savvyagents.ai/images/savvy-agents-logo.svg) ](https://savvyagents.ai "Savvy Agents Home") - AI Workforce [ ![](https://savvyagents.ai/images/home/agent-ira.webp) Ira - AI Receptionist 24/7 phone answering & scheduling ](https://savvyagents.ai/ai-receptionist-for-dental-practices) [ ![](https://savvyagents.ai/images/home/agent-sia.webp) Sia - AI Scribe Clinical documentation assistant ](https://savvyagents.ai/ai-scribe-for-dental-practices) [ ![](https://savvyagents.ai/images/home/agent-milo.webp) Milo - AI Insurance Coordinator Insurance verification & billing ](https://savvyagents.ai/ai-insurance-coordinator-for-dental-practices) [ ![](https://savvyagents.ai/images/home/agent-novi.webp) Novi - AI Retention Manager Patient reactivation & recalls ](https://savvyagents.ai/ai-retention-manager-for-dental-practices) - Products [ Agent Hub Build, run & monitor dental workflows ](https://savvyagents.ai/agent-hub-for-dental-practices) [ Online Scheduling 24/7 patient self-booking ](https://savvyagents.ai/online-scheduling-for-dental-practices) [ Website Chat Widget AI-powered website chat ](https://savvyagents.ai/website-chat-widget-for-dental-practices) [ AI Chat Staff assistant for practice work ](https://savvyagents.ai/ai-chat-for-dental-practices) [ Appointment Confirmation Confirm visits by text and voice ](https://savvyagents.ai/agent-hub-for-dental-practices/appointment-confirmation) [ Morning Brief Daily practice huddle dashboard ](https://savvyagents.ai/morning-brief-for-dental-practices) [ Multilingual AI Seamless multi-language phone calls ](https://savvyagents.ai/multilingual-ai-phone-agent-for-dental-practices) [ Unified Inbox All patient conversations in one place ](https://savvyagents.ai/unified-inbox-for-dental-practices) [ Desk Phones Ring staff first, then Ira as backup ](https://savvyagents.ai/desk-phones-for-dental-practices) [ Patient Forms Digital intake, consent & signatures ](https://savvyagents.ai/patient-forms-for-dental-practices) [ Open Dental Integration AI workforce for Open Dental practices ](https://savvyagents.ai/integrations/open-dental) [ Dentrix Integration AI workforce for Dentrix practices ](https://savvyagents.ai/integrations/dentrix) - [Customer Stories](/#customer-stories) - [DSO](https://savvyagents.ai/ai-phone-answering-service-for-dsos) - Resources - [ Resources Hub Guides, tools, customer stories & events ](https://savvyagents.ai/resources/hub) - [ Dental Conferences Meet us at dental trade shows ](https://savvyagents.ai/dental-conferences) - [ Blog Learn how to maximize your business ](https://savvyagents.ai/blog) - [ Partner Program Refer dental practices and earn 20% ](https://savvyagents.ai/resources/partner-program) - [ Login Access your account dashboard ](https://savvyagents.ai/login) [ See all blog posts → ](https://savvyagents.ai/blog) [ Book a demo ](https://savvyagents.ai/meeting-with-ai-dental-agent) Toggle main menu AI Workforce [ ![](https://savvyagents.ai/images/home/agent-ira.webp) Ira - AI Receptionist ](https://savvyagents.ai/ai-receptionist-for-dental-practices) [ ![](https://savvyagents.ai/images/home/agent-sia.webp) Sia - AI Scribe ](https://savvyagents.ai/ai-scribe-for-dental-practices) [ ![](https://savvyagents.ai/images/home/agent-milo.webp) Milo - AI Insurance Coordinator ](https://savvyagents.ai/ai-insurance-coordinator-for-dental-practices) [ ![](https://savvyagents.ai/images/home/agent-novi.webp) Novi - AI Retention Manager ](https://savvyagents.ai/ai-retention-manager-for-dental-practices) Products [ Agent Hub ](https://savvyagents.ai/agent-hub-for-dental-practices) [ Online Scheduling ](https://savvyagents.ai/online-scheduling-for-dental-practices) [ Website Chat Widget ](https://savvyagents.ai/website-chat-widget-for-dental-practices) [ AI Chat ](https://savvyagents.ai/ai-chat-for-dental-practices) [ Appointment Confirmation ](https://savvyagents.ai/agent-hub-for-dental-practices/appointment-confirmation) [ Morning Brief ](https://savvyagents.ai/morning-brief-for-dental-practices) [ Multilingual AI ](https://savvyagents.ai/multilingual-ai-phone-agent-for-dental-practices) [ Unified Inbox ](https://savvyagents.ai/unified-inbox-for-dental-practices) [ Desk Phones ](https://savvyagents.ai/desk-phones-for-dental-practices) [ Patient Forms ](https://savvyagents.ai/patient-forms-for-dental-practices) [ Open Dental Integration ](https://savvyagents.ai/integrations/open-dental) [ Dentrix Integration ](https://savvyagents.ai/integrations/dentrix) Navigation - [Customer Stories](/#customer-stories) - [DSO](https://savvyagents.ai/ai-phone-answering-service-for-dsos) Resources - [ Resources Hub ](https://savvyagents.ai/resources/hub) - [ Dental Conferences ](https://savvyagents.ai/dental-conferences) - [ Blog ](https://savvyagents.ai/blog) - [ Partner Program ](https://savvyagents.ai/resources/partner-program) - [ Login ](https://savvyagents.ai/login) [ Book a demo ](https://savvyagents.ai/meeting-with-ai-dental-agent) Inbox Calls, texts and website chats in one place Every conversation, with the next step. ========================================= Calls, texts and website chats land in one Inbox. Every call gets a summary, an outcome, and a follow-up when your team needs to act. [ Book a demo ](https://savvyagents.ai/meeting-with-ai-dental-agent) [See how the Inbox works](#inbox-channels) ![The Savvy Inbox Follow-ups view: three open follow-ups sorted oldest first, with Matthew King’s call summary, recording and follow-up status open on the right](https://savvyagents.ai/images/marketing/inbox/hero-followups-1200.webp) ![](https://savvyagents.ai/images/home/agent-ira.webp) Ira Urgent call · 4:07 PM Opened a follow-up for Brandon’s swelling and alerted the front desk. Urgent alert sent Still open · 1 attempt Jessica left Joshua a voicemail. It stays open until he’s booked. Left voicemail Answering calls for dental teams across the US - ![Palmer Smiles](https://savvyagents.ai/images/home/customers/logo-palmer-smiles.webp) - ![Cape Cod Dental Group](https://savvyagents.ai/images/home/customers/logo-cape-cod-dental-group.webp) - ![Tampa Endodontics](https://savvyagents.ai/images/home/customers/logo-tampa-endodontics.webp) - ![Meadowlark Family Dentistry](https://savvyagents.ai/images/home/customers/logo-meadowlark-family-dentistry.webp) - ![Hudson Family Dental](https://savvyagents.ai/images/home/customers/logo-hudson-family-dental.webp) - ![Chang Dental Group](https://savvyagents.ai/images/home/customers/logo-chang-dental-group.webp) One list, every channel Calls, texts and chats. Already handled. ----------------------------------------- Your AI team answers the phone, replies to texts and chats on your website. Each one lands in the Inbox, and every call comes with what happened and what’s left to do. 9:14 AM 3 conversations, all answered Front desk: checking in the 9:00 patient ### Phone call New patient · 0:41 “Hi, I just moved here. Do you take Cigna?” ![](https://savvyagents.ai/images/home/agent-ira.webp) “We do. I have Thursday at 9:00 for a new patient exam.” Booked Thu 9:00 · New patient ### Text message Existing patient “Where do I park when I come in Thursday?” ![](https://savvyagents.ai/images/home/agent-ira.webp) “There’s free parking behind the building, off Oak Street.” Answered by text ### Website chat New visitor “Do you take Delta Dental? I need a cleaning.” ![](https://savvyagents.ai/images/home/agent-ira.webp) “We do. I have Friday at 10:00 for a new patient visit.” Booked Fri 10:00 · New patient Calls view Every call, with an outcome you can trust. ------------------------------------------ Booked, rescheduled, message taken, transferred and more. Each call shows why the patient called, what happened, and whether your team still needs to act. - A plain-English summary and the recording - Filter by outcome, reason, after hours and more - Call the patient back from the same screen ![The Inbox calls list with each call’s time, caller, outcome and reason](https://savvyagents.ai/images/marketing/inbox/calls-table-900.webp) ![A call drawer with Ira’s summary, the recording, the outcome and an urgent follow-up](https://savvyagents.ai/images/marketing/inbox/call-drawer-600.webp) Step in anytime AI replies when you’re busy. You reply when you want to. --------------------------------------------------------- Every patient thread has one AI replies setting: Active or Paused. Leave AI replies on, or pause them and answer the patient yourself. Savvy picks back up when you’re done. AI replies: Active ### Ira answers the patient Questions, booking and appointment details, by text. Patient texts ![](https://savvyagents.ai/images/home/agent-ira.webp)Ira replies Paused ### Your team takes the thread Send a text and AI replies pause on their own. They come back after 24 quiet hours, or when you turn them back on. You reply 24 h quiet ![](https://savvyagents.ai/images/home/agent-ira.webp)Ira Whoever answers, the thread stays complete: One timeline Calls, texts and replies together Who said what AI and staff replies are labeled Opt-outs respected AI replies stop if a patient opts out Patient details Know the patient before you reply. ----------------------------------- Every conversation opens next to the patient’s details, so your team answers with the full picture instead of digging through the PMS. - ### The next visit Date, time, provider, and whether it’s confirmed. - ### Insurance status Milo’s latest eligibility check, beside the patient’s thread. - ### Forms Whether recent forms are completed. - ### Balance What the patient owes, from your practice management system. - ### Visit history Recent visits, no-shows, and how many calls and texts. - ### One click to act Open the schedule from the panel, or call the patient from the thread. ![An Inbox thread with Emily Carter’s patient details: next appointment confirmed, Delta Dental eligibility active, medical history completed, balance and visit history](https://savvyagents.ai/images/marketing/inbox/patient-details-560.webp) Next appointment Confirmed visit Insurance checked by Milo Forms completed Built for a busy front desk The details that keep nothing waiting. --------------------------------------- Waiting timers, urgent alerts, clear statuses and fast search. The small things that keep a patient from slipping. 2 hBrandon Evans · urgent 14 hJoshua Scott · new visit 2 daysMatthew King · billing ### Waiting time you can see Every call follow-up shows how long it’s been waiting. It turns amber at 12 hours and red after a day. ![](https://savvyagents.ai/images/home/agent-ira.webp) Savvy Agents now Urgent staff message Open Savvy Agents to review. ### Urgent alerts, right away Urgent messages, callback requests and patient messages pop up in the browser, even when Savvy isn’t open. Keeps it open Needs follow-upLeft voicemail Closes it Called backBookedNo action needed ### Open until it’s done Close a call follow-up as called back, booked or no action needed, with a note on what changed. Matthew King Outcome: Message taken Reason: Billing After hours ### Find anyone fast Search by name or phone, and filter calls by outcome, reason or after hours. New text · Grace Howard(512) 555-0136 Hi Grace, your new patient forms are ready whenever you are. Send ### Text any patient Start a new text to any patient on file. Replies land in the same thread. Follow-ups 3 open1 over a day UrgentBrandon Evans · swelling Joshua Scott · wants a Saturday visit Matthew King · statement question ### Follow-ups on Home Open follow-ups, and any waiting over a day, show on Home the moment you log in. Human and AI, one place Your AI team reports in. Your team closes the loop. ---------------------------------------------------- Everything your agents do for a patient shows up in the same thread, so nobody has to ask who talked to whom. [ ![](https://savvyagents.ai/images/home/agent-ira.webp)### Ira Answers calls, texts and website chats, and flags what your team needs to handle. ](https://savvyagents.ai/ai-receptionist-for-dental-practices) [ ![](https://savvyagents.ai/images/marketing/novi/novi-224.webp)### Novi Recall calls, confirmations and follow-up texts land in the same patient thread. ](https://savvyagents.ai/ai-retention-manager-for-dental-practices) [ ![](https://savvyagents.ai/images/agents/milo-v2/milo-224.webp)### Milo The latest insurance check sits beside every patient’s conversation. ](https://savvyagents.ai/ai-insurance-coordinator-for-dental-practices) ### Your team Replies, calls back and closes each follow-up, with the full story in front of them. Questions Questions dental teams ask us. ------------------------------ [Meet Ira, who answers calls and texts →](https://savvyagents.ai/ai-receptionist-for-dental-practices) [Add the chat widget to your website →](https://savvyagents.ai/website-chat-widget-for-dental-practices) [See the follow-ups Agent Hub sends →](https://savvyagents.ai/agent-hub-for-dental-practices) [How Savvy runs the front office →](https://savvyagents.ai/solutions/front-office-automation) [Read how we handle HIPAA and security →](https://savvyagents.ai/hipaa-and-security) Questions about the Inbox? Call us at [+1 (325) 237-2889](tel:+13252372889) Can my team reply to patients from the Inbox? Yes. Reply by text from a patient’s thread, or right inside a website chat with a visitor. AI replies pause on their own while your team is talking: 24 hours in a text thread, 30 minutes in a website chat, or until you turn them back on. Which conversations show up here? Phone calls your AI team answers, text messages, and chats from the widget on your website. Every call comes with a summary and an outcome. How do we know when something is urgent? Urgent calls open a follow-up marked urgent and send a browser alert to your team, even when Savvy isn’t open. Is the Inbox HIPAA compliant? We sign a Business Associate Agreement with every practice, encrypt data in transit and at rest, and never use patient data to train AI models. ![](https://savvyagents.ai/images/home/agent-ira.webp) See your Inbox with your own calls. ------------------------------------ Book a demo and we’ll walk through a real day in the Inbox, from the first call to the last follow-up. [ Book a demo ](https://savvyagents.ai/meeting-with-ai-dental-agent) Bring the calls your team misses most. We’ll show you where they would land. Prefer to talk? Call us at [+1 (325) 237-2889](tel:+13252372889) [ ![Savvy Agents](https://savvyagents.ai/images/savvy-footer-wordmark.svg) ](https://savvyagents.ai) ![](https://savvyagents.ai/images/savvy-footer-scene.webp) AI workforce ------------ - [Ira — Receptionist](https://savvyagents.ai/ai-receptionist-for-dental-practices) - [Sia — Scribe](https://savvyagents.ai/ai-scribe-for-dental-practices) - [Milo — Insurance](https://savvyagents.ai/ai-insurance-coordinator-for-dental-practices) - [Novi — Retention](https://savvyagents.ai/ai-retention-manager-for-dental-practices) Products -------- - [Agent Hub](https://savvyagents.ai/agent-hub-for-dental-practices) - [Online Scheduling](https://savvyagents.ai/online-scheduling-for-dental-practices) - [Website Chat Widget](https://savvyagents.ai/website-chat-widget-for-dental-practices) - [AI Chat](https://savvyagents.ai/ai-chat-for-dental-practices) - [Appointment Confirmation](https://savvyagents.ai/agent-hub-for-dental-practices/appointment-confirmation) - [Morning Brief](https://savvyagents.ai/morning-brief-for-dental-practices) - [Multilingual AI](https://savvyagents.ai/multilingual-ai-phone-agent-for-dental-practices) - [Unified Inbox](https://savvyagents.ai/unified-inbox-for-dental-practices) - [Desk Phones](https://savvyagents.ai/desk-phones-for-dental-practices) - [Patient Forms](https://savvyagents.ai/patient-forms-for-dental-practices) - [Open Dental Integration](https://savvyagents.ai/integrations/open-dental) - [Dentrix Integration](https://savvyagents.ai/integrations/dentrix) Resources --------- - [Pricing](https://savvyagents.ai/pricing) - [Resources Hub](https://savvyagents.ai/resources/hub) - [Dental AI Guide](https://savvyagents.ai/dental-ai) - [Dental Conferences](https://savvyagents.ai/dental-conferences) - [DSO](https://savvyagents.ai/ai-phone-answering-service-for-dsos) - [Blog](https://savvyagents.ai/blog) - [Partner Program](https://savvyagents.ai/resources/partner-program) Compare ------- - [Weave vs. Savvy](/alternatives/weave) - [Dentina AI vs. Savvy](/alternatives/dentina) - [Arini vs. Savvy](/alternatives/arini) - [TrueLark vs. Savvy](/alternatives/truelark) - [Ruby vs. Savvy](/alternatives/ruby-receptionists) Get in touch ------------ - support@savvyagents.ai - [+1 (325) 237-2889](tel:+13252372889) - [HQ: Austin, TX](https://maps.google.com/?q=Austin,TX) - Talk to support → [ ](https://www.linkedin.com/company/savvyagents/) [ ](https://www.instagram.com/savvyagents.ai) [ ](https://facebook.com/savvyagentsinc) [ ](https://twitter.com/savvyagentsinc) © 2026 Savvy Agents, Inc. All rights reserved. [ Trust Center ](https://trust.savvyagents.ai/) [ Privacy ](https://savvyagents.ai/privacy-policy) [ HIPAA & Security ](https://savvyagents.ai/hipaa-and-security) Live Demo Available ### See Savvy Agents in Action Book a personalized demo and discover how our AI agents (Ira, Sia, Milo & Novi) can transform your practice. [ Book a Demo ](https://savvyagents.ai/meeting-with-ai-dental-agent) White-Glove Setup No Long-Term Contract Maybe later ### 🍪 We value your privacy We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. Analytics includes masked session recordings on public pages. By clicking "Accept All", you consent to our use of cookies. [ Read our Cookie Policy ](https://savvyagents.ai/cookie-policy) Reject All Customize Accept All ### Privacy Preferences Center When you visit our website, we may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, or your device and is mostly used to make the site work as you expect it to. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. #### Essential Cookies These cookies are necessary for the website to function and cannot be switched off. They are usually only set in response to actions made by you such as setting your privacy preferences, logging in, or filling in forms. Always Active #### Analytics Cookies These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. With analytics enabled, we also record a sample of visits to public marketing pages. Text and inputs are masked, and forms and embedded frames are excluded. Signed-in app pages are not recorded. You can turn analytics off at any time. **Vendors:** Umami Analytics #### Marketing Cookies These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites. **Vendors:** Google Ads, OpenAI Ads, X Ads #### Functional Cookies These cookies enable enhanced functionality and personalization, such as videos and live chats. They may be set by us or by third-party providers whose services we have added to our pages. **Vendors:** No functional chat vendors are loaded through this consent category. Save Preferences Accept All Cancel