Milo connects directly to insurance payer portals and clearinghouses to verify eligibility in real-time. When an appointment is booked, Milo automatically pulls the patient's coverage information, checks active status, and retrieves benefit details—all without any manual intervention.

Milo supports over 300 dental insurance payers including Delta Dental, Cigna, MetLife, Aetna, Guardian, United Healthcare, and most regional carriers. Our coverage is continuously expanding to include more payers.

Yes, Milo is fully HIPAA compliant. All data is encrypted end-to-end, stored securely, and we maintain strict access controls. We sign Business Associate Agreements (BAAs) with all practices and undergo regular security audits.

Milo pulls data directly from payer systems, so the information is as accurate as what's in the insurance company's database. We display the verification timestamp so you know exactly when the data was retrieved.

Yes, Milo can initiate and track prior authorization requests for procedures that require pre-approval. You'll receive alerts when authorizations are approved, denied, or need additional information.

Most practices are up and running with Milo within 48 hours. Our team handles the PMS integration and payer connections, and provides training to ensure a smooth transition.