AI Dental Insurance Verification Software \| Milo by Savvy Agents [ Savvy Agents ![Savvy Agents](https://savvyagents.ai/images/savvy-agents-logo.svg) ](https://savvyagents.ai "Savvy Agents Home") - AI Workforce [ ![](https://savvyagents.ai/images/home/agent-ira.webp) Ira - AI Receptionist 24/7 phone answering & scheduling ](https://savvyagents.ai/ai-receptionist-for-dental-practices) [ ![](https://savvyagents.ai/images/home/agent-sia.webp) Sia - AI Scribe Clinical documentation assistant ](https://savvyagents.ai/ai-scribe-for-dental-practices) [ ![](https://savvyagents.ai/images/home/agent-milo.webp) Milo - AI Insurance Coordinator Insurance verification & billing ](https://savvyagents.ai/ai-insurance-coordinator-for-dental-practices) [ ![](https://savvyagents.ai/images/home/agent-novi.webp) Novi - AI Retention Manager Patient reactivation & recalls ](https://savvyagents.ai/ai-retention-manager-for-dental-practices) - Products [ Agent Hub Build, run & monitor dental workflows ](https://savvyagents.ai/agent-hub-for-dental-practices) [ Online Scheduling 24/7 patient self-booking ](https://savvyagents.ai/online-scheduling-for-dental-practices) [ Website Chat Widget AI-powered website chat ](https://savvyagents.ai/website-chat-widget-for-dental-practices) [ AI Chat Staff assistant for practice work ](https://savvyagents.ai/ai-chat-for-dental-practices) [ Appointment Confirmation Confirm visits by text and voice ](https://savvyagents.ai/agent-hub-for-dental-practices/appointment-confirmation) [ Morning Brief Daily practice huddle dashboard ](https://savvyagents.ai/morning-brief-for-dental-practices) [ Multilingual AI Seamless multi-language phone calls ](https://savvyagents.ai/multilingual-ai-phone-agent-for-dental-practices) [ Unified Inbox All patient conversations in one place ](https://savvyagents.ai/unified-inbox-for-dental-practices) [ Desk Phones Ring staff first, then Ira as backup ](https://savvyagents.ai/desk-phones-for-dental-practices) [ Patient Forms Digital intake, consent & signatures ](https://savvyagents.ai/patient-forms-for-dental-practices) [ Open Dental Integration AI workforce for Open Dental practices ](https://savvyagents.ai/integrations/open-dental) [ Dentrix Integration AI workforce for Dentrix practices ](https://savvyagents.ai/integrations/dentrix) - [Customer Stories](/#customer-stories) - [DSO](https://savvyagents.ai/ai-phone-answering-service-for-dsos) - Resources - [ Resources Hub Guides, tools, customer stories & events ](https://savvyagents.ai/resources/hub) - [ Dental Conferences Meet us at dental trade shows ](https://savvyagents.ai/dental-conferences) - [ Blog Learn how to maximize your business ](https://savvyagents.ai/blog) - [ Partner Program Refer dental practices and earn 20% ](https://savvyagents.ai/resources/partner-program) - [ Login Access your account dashboard ](https://savvyagents.ai/login) [ See all blog posts → ](https://savvyagents.ai/blog) [ Book a demo ](https://savvyagents.ai/meeting-with-ai-dental-agent) Toggle main menu AI Workforce [ ![](https://savvyagents.ai/images/home/agent-ira.webp) Ira - AI Receptionist ](https://savvyagents.ai/ai-receptionist-for-dental-practices) [ ![](https://savvyagents.ai/images/home/agent-sia.webp) Sia - AI Scribe ](https://savvyagents.ai/ai-scribe-for-dental-practices) [ ![](https://savvyagents.ai/images/home/agent-milo.webp) Milo - AI Insurance Coordinator ](https://savvyagents.ai/ai-insurance-coordinator-for-dental-practices) [ ![](https://savvyagents.ai/images/home/agent-novi.webp) Novi - AI Retention Manager ](https://savvyagents.ai/ai-retention-manager-for-dental-practices) Products [ Agent Hub ](https://savvyagents.ai/agent-hub-for-dental-practices) [ Online Scheduling ](https://savvyagents.ai/online-scheduling-for-dental-practices) [ Website Chat Widget ](https://savvyagents.ai/website-chat-widget-for-dental-practices) [ AI Chat ](https://savvyagents.ai/ai-chat-for-dental-practices) [ Appointment Confirmation ](https://savvyagents.ai/agent-hub-for-dental-practices/appointment-confirmation) [ Morning Brief ](https://savvyagents.ai/morning-brief-for-dental-practices) [ Multilingual AI ](https://savvyagents.ai/multilingual-ai-phone-agent-for-dental-practices) [ Unified Inbox ](https://savvyagents.ai/unified-inbox-for-dental-practices) [ Desk Phones ](https://savvyagents.ai/desk-phones-for-dental-practices) [ Patient Forms ](https://savvyagents.ai/patient-forms-for-dental-practices) [ Open Dental Integration ](https://savvyagents.ai/integrations/open-dental) [ Dentrix Integration ](https://savvyagents.ai/integrations/dentrix) Navigation - [Customer Stories](/#customer-stories) - [DSO](https://savvyagents.ai/ai-phone-answering-service-for-dsos) Resources - [ Resources Hub ](https://savvyagents.ai/resources/hub) - [ Dental Conferences ](https://savvyagents.ai/dental-conferences) - [ Blog ](https://savvyagents.ai/blog) - [ Partner Program ](https://savvyagents.ai/resources/partner-program) - [ Login ](https://savvyagents.ai/login) [ Book a demo ](https://savvyagents.ai/meeting-with-ai-dental-agent) ![](https://savvyagents.ai/images/agents/milo-v2/milo-64.webp) Milo AI dental insurance verification Insurance checked before they arrive. ======================================= Milo verifies eligibility and benefits days before each visit, saves them to the appointment, and calls the insurance company when your team needs more. [ Book a demo ](https://savvyagents.ai/meeting-with-ai-dental-agent) [See how Milo works](#how-milo-works) - Calls insurance companies for you - Payer portals and clearinghouse - Saves to Open Dental and Dentrix Ascend Savvy Agents Home Inbox Schedule Patients AI Workforce Ira · Reception Milo · Insurance Sia · Clinical notes Novi · Retention Insurance verification Milo · Prepare coverage before the visit Ask Milo New check Verification queue History Payer connections Settings Next 7 days · Oct 13–19 41 scheduled 3 need attention 38 coverage confirmed Visit / patient Insurance Coverage / benefits Checked by Milo Emily Carter Tue Oct 13 · 9:00 AM · Adult Cleaning Delta Dental PPO Primary · ••••0007 Coverage active Benefits complete Auto check · Mon 5:02 AM Christopher Hall Tue Oct 13 · 10:00 AM · Filling MetLife Primary · ••••0049 Coverage active Benefits complete Auto check · Mon 5:03 AM Adam Cooper Wed Oct 14 · 9:30 AM · New Patient Exam Insurance missing No policy on file Missing details Insurance policy required Needs your team Ashley Young Thu Oct 15 · 1:30 PM · Crown Guardian Primary · ••••0056 Coverage active Partial benefits Auto check · Mon 5:04 AM Noah Carter Fri Oct 16 · 10:00 AM · Adult Cleaning Delta Dental PPO Primary · ••••0007 Coverage inactive Plan ended Sep 30 Needs your team Grace Howard Fri Oct 16 · 1:00 PM · New Patient Exam Aetna Dental Primary · ••••0112 Coverage active Benefits complete Auto check · Mon 5:06 AM Heather Stewart Mon Oct 19 · 2:00 PM · Adult Cleaning Cigna Dental Primary · ••••0168 Coverage active Benefits complete Auto check · Mon 5:07 AM Kevin Turner Mon Oct 19 · 3:30 PM · Periodic Exam Cigna Dental Primary · ••••0133 Coverage active Benefits complete Auto check · Mon 5:07 AM ![](https://savvyagents.ai/images/agents/milo-v2/milo-64.webp) Milo Monday · 5:00 AM Checked every visit for the next 7 days, well before patients arrive. 38 coverage confirmed Needs your team · Wed visit Adam Cooper has no insurance on file. Two days to sort it out. Insurance missing Trusted by dental teams across the US - ![Palmer Smiles](https://savvyagents.ai/images/home/customers/logo-palmer-smiles.webp) - ![Cape Cod Dental Group](https://savvyagents.ai/images/home/customers/logo-cape-cod-dental-group.webp) - ![Tampa Endodontics](https://savvyagents.ai/images/home/customers/logo-tampa-endodontics.webp) - ![Meadowlark Family Dentistry](https://savvyagents.ai/images/home/customers/logo-meadowlark-family-dentistry.webp) - ![Hudson Family Dental](https://savvyagents.ai/images/home/customers/logo-hudson-family-dental.webp) - ![Chang Dental Group](https://savvyagents.ai/images/home/customers/logo-chang-dental-group.webp) Every visit, every morning Milo checks the week ahead. You handle the exceptions. ------------------------------------------------------- No more logging into portals one patient at a time. Milo works through your upcoming visits and saves what it finds to each appointment. 1. 1 · FIND ### Every visit, days ahead Each morning Milo checks the next 7 days of visits, and rechecks any result older than a week. Next 7 days · 41 visits 2. 2 · CHECK ### Straight from the payer Milo signs in to supported payer portals, and uses the clearinghouse when a portal can’t answer. Delta Dental PPO Active Emily Carter · Tuesday visit · Payer portal 3. 3 · SAVE ### Saved to the visit A summary goes into the appointment note, and a PDF report into the patient’s documents in Open Dental. Saved to Emily’s Tuesday visit 4. 4 · FLAG YOUR TEAM ### Exceptions only Inactive coverage and missing insurance land in one queue, days before the patient comes in. 3 need attention Open No more hold music Milo calls insurance. Your team doesn’t. ----------------------------------------- When a portal leaves gaps, pick the questions on the patient’s Insurance tab and Milo calls the insurance company for you. It gets through the phone menu, waits on hold, talks to the rep, and saves every answer to the patient’s check. - ### Your questions, asked word for word Remaining maximum, frequencies, downgrades, anything the portal left out. - ### Rep name and reference number Every answer is saved with who said it, plus the full transcript. - ### Close it and get back to patients The call keeps going. You get a notification when it’s done. Calling Delta Dental PPO Emily Carter · Started by Maria at 9:14 AM Live · 11:08 1. Phone menu · pressed 2 for provider services 9:15 2. On hold 7 min 9:22 3. Asking your 3 questions now ANSWERS SO FAR Remaining annual maximum $1,840 · heard Cleaning frequency Asking now D2392 downgrade · added by Maria Not asked yet PayerShe has $1,840 left on the annual maximum for this year. MiloThank you. How often are cleanings covered? Payer connections Aetna portal Signed in with your practice’s login Connected Delta Dental portal Sign-in code read from your inbox Connected Clearinghouse Backup when a portal can’t answer Always on ![](https://savvyagents.ai/images/agents/milo-v2/milo-64.webp) Kevin Turner · visit next Monday 1. 5:04 Portal didn’t return benefits 2. 5:04 Checked through the clearinghouse 3. 5:05 Coverage active · saved to the visit Portal first, clearinghouse next Straight from the payer. ------------------------- For supported payers, Milo signs in to the portals your team already uses and reads the sign-in codes sent to your inbox. When a portal can’t answer, it checks through the clearinghouse instead. - ### Flags a second plan Checks coordination of benefits when a patient may have more than one plan. - ### Retries on its own When a payer system hiccups, Milo tries again within minutes. Nobody starts over. [How dental payer portal automation works →](https://savvyagents.ai/dental-insurance-payer-portal-automation) Benefits, not just eligibility Benefits your team can quote. ------------------------------ Milo reads the full benefits, not just whether the plan is active. Every check is graded, so your team knows when a result is complete and when it still needs a call. Milo can make that call too. - Maximums and deductibles, with what’s left - Coverage by category and frequency limits - Waiting periods and treatment history Delta Dental PPO Emily Carter · Checked Mon 5:02 AM for Tue visit Coverage active Annual maximum $610 left of $1,500 Individual deductible Met $50 · $0 remaining COVERAGE Preventive 100% Basic 80% Major 50% FREQUENCY LIMITSCleanings2 per year · 1 used Bitewings1 per year · due ![](https://savvyagents.ai/images/agents/milo-v2/milo-64.webp) How complete is it? Complete Partial benefits Eligibility only Why was Michael Carter’s crown claim denied? ![](https://savvyagents.ai/images/agents/milo-v2/milo-64.webp) The payer denied it under the 5-year replacement rule. The last crown on #14 was paid in 2022. I drafted an appeal letter for you to review. Appeal letter · Michael Carter Delta Dental PPO · Crown #14 · Draft Draft for your review Review draft Copy letter What did insurance pay on Emily’s April claim? Delta Dental paid $275.00 on April 13, the full amount billed. It matches the ERA, so nothing is left to collect from insurance. Claims, in plain English Ask about any claim. You approve the rest. ------------------------------------------- Ask Savvy about a claim and Milo checks its status, reads what the payer paid on the ERA, and explains a denial in plain English. Appeals and statements come back as drafts. - ### Drafts for your review Appeal letters, pre-determinations and patient statements. - ### Nothing sent without approval Milo resubmits a claim only after someone on your team presses Submit. - ### Never contacts your patients Milo works with payers. What to tell the patient stays your call. Set up the way your office works The details that make Milo fit your front desk. ------------------------------------------------ When checks run, where results are saved, what happens when insurance is missing, and how your team hears about it. We set it up with you. - Check visits in the next 7 days Recheck results older than 7 days Run each morning at 5:00 AM ### Runs before you open Every morning Milo checks the next 7 days of visits, so your team has days to fix a problem, not minutes. - SEARCHING FOR COVERAGE Grace Howard · 03/14/1990 Found an active dental plan ### Finds missing insurance No plan on file? Ask Milo to search for coverage with the patient’s name and date of birth. - EMILY CARTER · DOCUMENTS PDF Eligibility report Added by Milo · Oct 12 PDF Eligibility report Added by Milo · Apr 10 ### A report in the chart In Open Dental, Milo adds a PDF eligibility report to the patient’s documents. Update the plan with one click. - APPOINTMENT NOTE · TUE 9:00 AM VISIT Milo · Delta Dental PPO active Max $610 left · Deductible met Prev 100% · Basic 80% · Major 50% ### Summary on the appointment Coverage and key benefits go into the appointment note in Open Dental or Dentrix Ascend. - ![](https://savvyagents.ai/images/agents/milo-v2/milo-64.webp) Milo · Next 7 days checked Email to front desk · 9:00 AM 38 confirmed 3 need attention ### A morning recap Every morning your team gets an email with each result and what to do next. - Is a crown covered for Ashley? ![](https://savvyagents.ai/images/agents/milo-v2/milo-64.webp) Yes, major is covered at 50%, with $820 left on her max this year. ### Just ask Savvy Ask about a patient’s coverage in plain English. Milo answers from the latest check. Dental insurance verification Dental insurance verification software that follows up. ------------------------------------------------------- Milo is an AI insurance coordinator for dental practices. It verifies eligibility and benefits before every visit, then keeps going when a result is incomplete, so your team isn’t left chasing portals and phone trees. ### Eligibility verification before every visit Active or inactive, checked days ahead through supported payer portals and the clearinghouse. ### Full benefits breakdown Maximums, deductibles, coverage by category, frequencies and waiting periods, graded for completeness. ### Insurance calls and claim follow-up Payer calls your team starts, claim status, ERA lookups and appeal drafts. [Open Dental insurance verification →](https://savvyagents.ai/integrations/open-dental/insurance-verification) [Dental insurance operations →](https://savvyagents.ai/solutions/insurance-operations) [Insurance collection workflow →](https://savvyagents.ai/agent-hub-for-dental-practices/insurance-collection) How onboarding works Connected to your payers. We do the heavy lifting. --------------------------------------------------- Connect your practice management system and your payer portal logins. Our team sets Milo up and watches the first checks with you. 1. 1 Step 1 ### Connect your PMS A short call with our team, so Milo sees your schedule and saves results to it. 2. 2 Step 2 ### Add your payer portals We set up the portal logins your team already uses, including sign-in codes. 3. ✓ Step 3 ### Milo starts checking The first morning run covers the week ahead. We review the results with you and adjust anything. Saves results straight into - ![Open Dental](https://savvyagents.ai/images/home/pms/open-dental.png) - ![Dentrix Ascend](https://savvyagents.ai/images/home/pms/dentrix-ascend.png) [Open Dental integration](https://savvyagents.ai/integrations/open-dental) · [Milo runs in Agent Hub](https://savvyagents.ai/agent-hub-for-dental-practices) Questions Questions dental teams ask us. ------------------------------ [Discuss pricing and setup for your practice →](https://savvyagents.ai/pricing) [Read how we handle HIPAA and security →](https://savvyagents.ai/hipaa-and-security) Questions about Milo? Call us at [+1 (325) 237-2889](tel:+13252372889) Can Milo call insurance companies? Yes. When a portal or the clearinghouse leaves gaps, your team picks the questions and Milo makes the call. It waits on hold, asks each question, and saves the answers with the rep’s name and reference number. Which payers and practice management systems does Milo work with? Milo checks through a clearinghouse connected to a long list of US dental payers, and signs in to supported payer portals directly. Results save to Open Dental and Dentrix Ascend. We review your payer mix with you before you start. Will Milo change our insurance plans in the PMS? Only when you ask. Milo adds a summary to the appointment note and, in Open Dental, a PDF report to the patient’s documents. Your team can update the plan in Open Dental with one click. Does Milo talk to our patients? No. Milo works with payers and your team. Your team decides what to tell the patient. Does Milo replace our insurance coordinator? No. Milo does the checking, the hold time and the first draft. Your coordinator gets a short list of real problems and decides what happens next. Is Milo HIPAA compliant? We sign a Business Associate Agreement with every practice, encrypt data in transit and at rest, and never use patient data to train AI models. ![](https://savvyagents.ai/images/agents/milo-v2/milo-224.webp) See Milo check next week’s schedule. ------------------------------------- Book a demo and we’ll show Milo verifying real visits, from the morning check and the payer call to the benefits on the appointment. [ Book a demo ](https://savvyagents.ai/meeting-with-ai-dental-agent) Bring the payers that slow your team down the most. Prefer to talk? Call us at [+1 (325) 237-2889](tel:+13252372889) [ ![Savvy Agents](https://savvyagents.ai/images/savvy-footer-wordmark.svg) ](https://savvyagents.ai) ![](https://savvyagents.ai/images/savvy-footer-scene.webp) AI workforce ------------ - [Ira — Receptionist](https://savvyagents.ai/ai-receptionist-for-dental-practices) - [Sia — Scribe](https://savvyagents.ai/ai-scribe-for-dental-practices) - [Milo — Insurance](https://savvyagents.ai/ai-insurance-coordinator-for-dental-practices) - [Novi — Retention](https://savvyagents.ai/ai-retention-manager-for-dental-practices) Products -------- - [Agent Hub](https://savvyagents.ai/agent-hub-for-dental-practices) - [Online Scheduling](https://savvyagents.ai/online-scheduling-for-dental-practices) - [Website Chat Widget](https://savvyagents.ai/website-chat-widget-for-dental-practices) - [AI Chat](https://savvyagents.ai/ai-chat-for-dental-practices) - [Appointment Confirmation](https://savvyagents.ai/agent-hub-for-dental-practices/appointment-confirmation) - [Morning Brief](https://savvyagents.ai/morning-brief-for-dental-practices) - [Multilingual AI](https://savvyagents.ai/multilingual-ai-phone-agent-for-dental-practices) - [Unified Inbox](https://savvyagents.ai/unified-inbox-for-dental-practices) - [Desk Phones](https://savvyagents.ai/desk-phones-for-dental-practices) - [Patient Forms](https://savvyagents.ai/patient-forms-for-dental-practices) - [Open Dental Integration](https://savvyagents.ai/integrations/open-dental) - [Dentrix Integration](https://savvyagents.ai/integrations/dentrix) Resources --------- - [Pricing](https://savvyagents.ai/pricing) - [Resources Hub](https://savvyagents.ai/resources/hub) - [Dental AI Guide](https://savvyagents.ai/dental-ai) - [Dental Conferences](https://savvyagents.ai/dental-conferences) - [DSO](https://savvyagents.ai/ai-phone-answering-service-for-dsos) - [Blog](https://savvyagents.ai/blog) - [Partner Program](https://savvyagents.ai/resources/partner-program) Compare ------- - [Weave vs. Savvy](/alternatives/weave) - [Dentina AI vs. Savvy](/alternatives/dentina) - [Arini vs. Savvy](/alternatives/arini) - [TrueLark vs. Savvy](/alternatives/truelark) - [Ruby vs. Savvy](/alternatives/ruby-receptionists) Get in touch ------------ - support@savvyagents.ai - [+1 (325) 237-2889](tel:+13252372889) - [HQ: Austin, TX](https://maps.google.com/?q=Austin,TX) - Talk to support → [ ](https://www.linkedin.com/company/savvyagents/) [ ](https://www.instagram.com/savvyagents.ai) [ ](https://facebook.com/savvyagentsinc) [ ](https://twitter.com/savvyagentsinc) © 2026 Savvy Agents, Inc. All rights reserved. [ Trust Center ](https://trust.savvyagents.ai/) [ Privacy ](https://savvyagents.ai/privacy-policy) [ HIPAA & Security ](https://savvyagents.ai/hipaa-and-security) Live Demo Available ### See Savvy Agents in Action Book a personalized demo and discover how our AI agents (Ira, Sia, Milo & Novi) can transform your practice. [ Book a Demo ](https://savvyagents.ai/meeting-with-ai-dental-agent) White-Glove Setup No Long-Term Contract Maybe later ### 🍪 We value your privacy We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. Analytics includes masked session recordings on public pages. By clicking "Accept All", you consent to our use of cookies. [ Read our Cookie Policy ](https://savvyagents.ai/cookie-policy) Reject All Customize Accept All ### Privacy Preferences Center When you visit our website, we may store or retrieve information on your browser, mostly in the form of cookies. 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