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Meet Ira - AI Phone Receptionist for Dental Practices

Dental answering service. Your practice rules.

Ira, your AI dental receptionist, answers routine questions, helps patients book supported visits, and connects requests with your team when human attention is needed.

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HIPAA Compliant
Live in 48 hours
Dr. Robert Page, Congress Dental Group
Featured Customer
Dr. Robert Page
Congress Dental Group
1,700+
Calls/month handled
$230K
Production captured
184
Appointments booked
Omni Channel AI Receptionist

One Dental Receptionist, every channel covered

Your patients reach out in different ways. Ira makes sure every call, text, and chat gets answered - quickly, consistently, and securely.

HIPAA Compliant
Synced to PMS
<3s
Response Time
24/7
Availability
99%
Patient Satisfaction
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Ira

On a call now
P
"Hi, I need to schedule a cleaning for next week"
"I'd be happy to help! I have Tuesday at 2pm or Thursday at 10am available."
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P
"Thursday at 10am works great!"
"You're all set! I'll send a confirmation to your phone."
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Hear Ira in Action

Real conversations, real results

Listen to how Ira handles patient calls naturally and professionally - from scheduling to complex inquiries.

Smart Scheduling

Appointment booking

Checks availability, books appointments, and sends instant confirmations.

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Instant Answers

FAQ & inquiries

From insurance questions to procedure details, Ira provides clear, accurate responses.

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Easy Rescheduling

Change appointments

Patients can cancel or reschedule with zero hassle. Ira adjusts the calendar instantly.

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Proactive Reminders

Annual checkups

Ira reminds patients about upcoming visits and annual checkups, reducing no-shows.

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Seamless Handoffs

Staff transfers

When a call requires staff attention, Ira transfers it instantly with full context.

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Live Transfers

Human handoff

Patients get the same reliable, friendly experience every time they call.

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Proven Results

Real Impact, Real Practices

Hear from dental practices transforming their operations with AI-powered automation.

What happens when your dental answering service picks up?

A patient may need an appointment, an answer, or a person on your team. Ira uses your practice information and configured workflows to help with the request. Your staff stays involved in the questions and decisions that need human attention.

After-hours and busy-period coverage

Configure call forwarding around the coverage your practice needs, including evenings, weekends, and times when the front desk is busy. Ira can answer routine questions using your office information. Office hours and transfer settings determine which staff destinations are available when the patient needs more help.

Appointment booking with your PMS

With a supported practice management system connection, Ira can check availability and help book appointments using your scheduling rules. Existing-patient actions require identity verification. Confirm your appointment types, providers, and integration capabilities in a demo; a requested time becomes a booking only when creation succeeds.

Staff transfers and urgent requests

When a caller needs staff, Ira can transfer to an available destination configured by your practice. After-hours transfers depend on your approved destinations and rules. Urgent concerns follow your escalation instructions; Ira supports communication with your team and does not replace a clinician's assessment.

Messages when a request needs follow-up

If a live transfer is unavailable, Ira can offer a callback and send the caller's details and reason to staff. A callback request is separate from a confirmed appointment. Your team can review calls and conversation context in the unified inbox and follow up on unresolved requests.

Bring three scenarios to your demo: a new-patient booking, an after-hours question, and a request for staff. Follow each call through to its outcome, then confirm the coverage and services included in your quote.

See Ira handle your practice's calls
The Transformation

Before & after Ira

See how practices transform their front desk operations with Ira handling patient communications.

Before Ira

The daily struggle

Missed calls during lunch and after hours
New patients lost to voicemail
Staff overwhelmed with phone volume
No-shows and last-minute cancellations
Manual insurance verification delays
Patients waiting on hold for 5+ minutes

After Ira

The new normal

99% of calls answered in under 3 seconds
Every new patient captured, even at midnight
Staff focused on in-office patient care
Automated reminders reduce no-shows by 40%
Real-time insurance verification with Milo
Zero hold time, instant personalized service
PMS Integrations

Works with your existing systems

Ira writes directly to your PMS. No new dashboards, no data entry. Scheduling and notes stay accurate automatically.

Bi-directional sync
Real-time updates
HIPAA compliant
Zero maintenance
See Open Dental integration details
Command Center

See every call and agent in one place

Ira books directly in your PMS. Command Center gives ops leaders live visibility - calls, escalations, and ROI across every location.

Live now
3 calls in progress
Location A Booking appt
Location B Insurance verify
Location C Emergency triage
Today so far
47 appointments booked
Call answer rate 99.99%
Booking conversion 73%
PMS sync status
All systems synced
Dentrix (4 locations) ✓ Synced
Open Dental (2 locations) ✓ Synced
Last update 2 min ago

No spreadsheets. No manual reporting. Just live visibility.

See full Command Center demo
FAQ

Frequently asked questions

Common questions about Ira — answered by our team.

How does Ira improve patient scheduling and reduce no-shows?

Ira books 24/7, confirms automatically, and nudges patients to reschedule. Practices typically see no-shows drop sharply because every reminder, SMS, and follow-up happens without staff.

Is Ira HIPAA-compliant and secure for patient communications?

Absolutely. Ira is fully HIPAA compliant with encryption, BAAs, audit logs, and regular security reviews so PHI stays protected.

What communication channels does Ira support for patient interactions?

Ira answers phone, SMS, web chat, and social DMs so patients reach you any way they prefer.

How does Ira integrate with existing dental practice management software?

We connect directly to Dentrix, Open Dental, Eaglesoft, Denticon, and more. Our team handles the integration and keeps data synced in real time.

What kind of ROI can dental practices expect with Ira?

Most offices feel the ROI in the first month—fewer missed calls, lighter staff load, and new patients captured after hours.

How does Ira handle complex patient inquiries or emergency situations?

Routine questions are handled instantly. Emergencies follow your escalation rules with transcripts and context pushed to the on-call team.

Can Ira communicate in multiple languages?

Yes. Ira automatically switches languages (English, Spanish, Portuguese, and more) so every patient feels understood.

How long does it take to implement Ira in a dental practice?

Go-live usually takes 24–48 hours. We handle integrations, scripting, and training so your team keeps working.

Get started in 48 hours

Ready to never miss
another patient call?

Book a working session with our team - we'll configure Ira for your practice and show you Command Center metrics in the same week.

HIPAA Compliant
White-Glove Setup
No Long-Term Contract