Savvy Agents
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Meet Novi, Your AI Retention Manager

Patients go inactive... Novi brings them back.

Reactivate patients and fill your schedule automatically

Book a demo See how it works
HIPAA Compliant
Personalized outreach
30% reactivation rate
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AI-Powered Retention
Patient Reactivation
Automated & Personalized
30%
Reactivation rate
$50K+
Revenue recovered/year
24/7
Automated follow-ups
AI-Powered Patient Retention

From inactive patient to scheduled appointment

Novi identifies patients who need follow-up, crafts personalized outreach, and converts them back into scheduled appointments. No manual effort required.

HIPAA Compliant
Multi-channel Outreach
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Novi

Scanning patient records...
PATIENTS NEEDING FOLLOW-UP
Sarah Johnson 8 months overdue
Last visit: April 2024 | Hygiene recall
Michael Chen Treatment pending
Crown #14 recommended | 3 months ago
Emily Rodriguez 12 months overdue
Last visit: Dec 2023 | Hygiene + Exam
47 patients identified for outreach
Features

Everything you need to maximize patient retention

Novi handles patient outreach so you can focus on providing excellent care while your schedule stays full.

Smart Patient Discovery

Automatically identifies overdue recalls, incomplete treatments, and at-risk patients from your PMS data.

Personalized Messaging

AI-crafted messages that reference patient history, treatment needs, and benefit timing for higher response rates.

Multi-Channel Outreach

Reaches patients via SMS, email, and phone calls based on their communication preferences.

Optimal Timing

AI learns the best times to contact each patient based on past response patterns and engagement history.

Direct Booking

Patients can book directly from messages. Novi handles scheduling and updates your PMS automatically.

Campaign Analytics

Track reactivation rates, revenue recovered, and ROI for every campaign. Know exactly what's working.

The Transformation

Before & after Novi

See how practices transform their patient retention with Novi handling reactivation and follow-ups.

Before Novi

The daily struggle

Patients fall off schedule unnoticed
Manual follow-up calls that never get made
Treatment plans collecting dust in charts
Thousands in lost revenue from inactive patients
No time for proactive outreach
Schedule gaps that could have been filled

After Novi

The new normal

Every overdue patient identified automatically
Personalized outreach sent without staff effort
Treatment acceptance rates up 35%
$50K+ in recovered revenue annually
Proactive campaigns running 24/7
Full schedules with reactivated patients
PMS Integrations

Works with your existing systems

Ira writes directly to your PMS. No new dashboards, no data entry. Scheduling and notes stay accurate automatically.

Dentrix PMS Integration
Open Dental PMS Integration
Eaglesoft PMS Integration
Denticon PMS Integration
Cloud 9 PMS Integration
Curve Dental PMS Integration
Dentrix Enterprise PMS Integration
Dentrix Ascend PMS Integration
Practice Works PMS Integration
Dolphin Imaging PMS Integration
OrthoTrac PMS Integration
eClinicalWorks PMS Integration
ModMed PMS Integration
Epic EHR Integration - Coming Soon Soon
Bi-directional sync
Real-time updates
HIPAA compliant
Zero maintenance
AI Workforce

Novi works with the whole team

Novi integrates seamlessly with Ira, Sia, and Milo to create a complete AI-powered dental practice workflow.

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Ira

Receptionist

Answers calls, books appointments, captures new patients for Novi to retain
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Sia

Scribe

Documents treatments that Novi uses for follow-up outreach
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Milo

Insurance Coordinator

Provides benefit info Novi uses in reactivation messages
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Novi

Retention Manager

Reactivates patients and maximizes lifetime value

FAQ

Frequently asked questions

Novi continuously scans your PMS for patients with overdue hygiene recalls, incomplete treatment plans, missed appointments, and those approaching benefit expiration. It uses AI to prioritize patients most likely to respond to outreach.
Novi reaches patients through SMS, email, and automated phone calls. It learns each patient's preferred communication channel and optimal contact times based on their response history.
Very personalized. Novi references the patient's name, last visit date, specific treatments they need, their insurance benefits status, and even their preferred appointment times. This personalization drives significantly higher response rates.
Yes! Patients can reply to texts, click links in emails, or confirm during calls to book appointments. Novi handles the scheduling and updates your PMS automatically.
Absolutely. All patient data is encrypted, communications are secure, and we maintain strict HIPAA compliance. We sign Business Associate Agreements (BAAs) with all practices.
Most practices see reactivated patients within the first week. We typically achieve a 30% reactivation rate on targeted campaigns, which translates to significant recovered revenue over time.
Get started in 48 hours

Ready to stop losing
patients to inactivity?

Book a demo with our team. We'll show you how Novi can reactivate dormant patients, recover lost revenue, and keep your schedule consistently full.

Book a Live Demo
HIPAA Compliant
60-Day Pilot Available
No Long-Term Contract