AI Patient Retention Manager for Dental Practices | Savvy Agents [ ![Savvy Agents](https://savvyagents.ai/images/savvy-agents-logo.png) ](https://savvyagents.ai) AI Workforce [ Ira - AI Receptionist 24/7 phone answering & scheduling ](https://savvyagents.ai/ai-receptionist-for-dental-practices) [ Sia - AI Scribe Clinical documentation assistant ](https://savvyagents.ai/ai-scribe-for-dental-practices) [ Milo - AI Insurance Coordinator Insurance verification & billing ](https://savvyagents.ai/ai-insurance-coordinator-for-dental-practices) [ Novi - AI Retention Manager Patient reactivation & recalls ](https://savvyagents.ai/ai-retention-manager-for-dental-practices) [ Customer Stories ](/#impact) [ DSO ](https://savvyagents.ai/ai-phone-answering-service-for-dsos) Products [ Online Scheduling 24/7 patient self-booking ](https://savvyagents.ai/online-scheduling-for-dental-practices) [ Website Chat Widget AI-powered website chat ](https://savvyagents.ai/website-chat-widget-for-dental-practices) [ Appointment Reminders Reduce no-shows with SMS ](https://savvyagents.ai/appointment-reminders-for-dental-practices) [ Morning Brief Daily practice huddle dashboard ](https://savvyagents.ai/morning-brief-for-dental-practices) [ Multilingual AI Seamless multi-language phone calls ](https://savvyagents.ai/multilingual-ai-phone-agent-for-dental-practices) [ Unified Inbox All patient conversations in one place ](https://savvyagents.ai/unified-inbox-for-dental-practices) [ Open Dental Integration AI workforce for Open Dental practices ](https://savvyagents.ai/integrations/open-dental) Resources - [ Dental Conferences Meet us at dental trade shows ](https://savvyagents.ai/dental-conferences) - [ Blog Learn how to maximize your business ](https://savvyagents.ai/blogs) - [ Partner Program Unlock Savvy Agents Partner Program ](https://savvyagents.ai/resources/partner-program) - [ Login Access your account dashboard ](https://savvyagents.ai/login) [ See all blog posts → ](https://savvyagents.ai/blog) [ Book a demo ](https://savvyagents.ai/meeting-with-ai-dental-agent) [ Customer Stories ](/#impact) [ DSO ](https://savvyagents.ai/ai-phone-answering-service-for-dsos) AI Workforce [ Ira - AI Receptionist ](https://savvyagents.ai/ai-receptionist-for-dental-practices) [ Sia - AI Scribe ](https://savvyagents.ai/ai-scribe-for-dental-practices) [ Milo - AI Insurance Coordinator ](https://savvyagents.ai/ai-insurance-coordinator-for-dental-practices) [ Novi - AI Retention Manager ](https://savvyagents.ai/ai-retention-manager-for-dental-practices) Products [ Online Scheduling ](https://savvyagents.ai/online-scheduling-for-dental-practices) [ Website Chat Widget ](https://savvyagents.ai/website-chat-widget-for-dental-practices) [ Appointment Reminders ](https://savvyagents.ai/appointment-reminders-for-dental-practices) [ Morning Brief ](https://savvyagents.ai/morning-brief-for-dental-practices) [ Multilingual AI ](https://savvyagents.ai/multilingual-ai-phone-agent-for-dental-practices) [ Unified Inbox ](https://savvyagents.ai/unified-inbox-for-dental-practices) [ Open Dental Integration ](https://savvyagents.ai/integrations/open-dental) Resources - [ Dental Conferences ](https://savvyagents.ai/dental-conferences) - [ Blog ](https://savvyagents.ai/blogs) - [ Partner Program ](https://savvyagents.ai/resources/partner-program) - [ Login ](https://savvyagents.ai/login) [ Book a demo ](https://savvyagents.ai/meeting-with-ai-dental-agent) N Meet Novi - AI Retention Manager for Dental Practices ========================================== Patients go inactive... Novi brings them back. ================================================ Reactivate patients and fill your schedule automatically [ Book a demo ](https://savvyagents.ai/meeting-with-ai-dental-agent) [ See how it works ](#how-it-works) HIPAA Compliant Personalized outreach 30% reactivation rate N AI-Powered Retention Patient Reactivation Automated & Personalized 30% Reactivation rate $50K+ Revenue recovered/year 24/7 Automated follow-ups AI-Powered Patient Retention From inactive patient to scheduled appointment ------------------------------------------------ Novi identifies patients who need follow-up, crafts personalized outreach, and converts them back into scheduled appointments. No manual effort required. ### 1. Novi Identifies Active Scans your PMS for overdue recalls and incomplete treatments ### 2. Novi Personalizes Active Crafts personalized messages based on patient history and preferences ### 3. Novi Reaches Out Active Sends SMS, email, or calls at optimal times for response ### 4. Novi Converts Active Books appointments directly and updates your PMS HIPAA Compliant Multi-channel Outreach N ### Novi Scanning patient records... PATIENTS NEEDING FOLLOW-UP Sarah Johnson 8 months overdue Last visit: April 2024 | Hygiene recall Michael Chen Treatment pending Crown #14 recommended | 3 months ago Emily Rodriguez 12 months overdue Last visit: Dec 2023 | Hygiene + Exam 47 patients identified for outreach N ### Novi Crafting personalized message... MESSAGE PREVIEW Personalizing... To: Sarah Johnson Hi Sarah! We noticed it's been a while since your last cleaning at Smile Dental. We have openings this week that would work great for your schedule. Plus, your insurance benefits reset soon - don't miss out! Reply YES to book, or call us at (555) 123-4567. Name Sarah Last Visit 8 mo ago Benefits Expiring N ### Novi Sending outreach... OUTREACH CHANNELS SMS Message Sent to (555) 123-4567 Delivered Email Follow-up Scheduled for tomorrow 9am Sending... Optimal send time: Tuesday 10:30 AM (based on past responses) N ### Novi Patient rebooked! CONVERSION SUCCESS Complete Sarah Johnson Booked! Appointment: Thursday, Jan 16 @ 2:00 PM Service: Hygiene + Exam Provider: Dr. Smith PMS Updated Synced Confirmation Sent Done Features Everything you need to maximize patient retention ------------------------------------------------- Novi handles patient outreach so you can focus on providing excellent care while your schedule stays full. ### Smart Patient Discovery Automatically identifies overdue recalls, incomplete treatments, and at-risk patients from your PMS data. ### Personalized Messaging AI-crafted messages that reference patient history, treatment needs, and benefit timing for higher response rates. ### Multi-Channel Outreach Reaches patients via SMS, email, and phone calls based on their communication preferences. ### Optimal Timing AI learns the best times to contact each patient based on past response patterns and engagement history. ### Direct Booking Patients can book directly from messages. Novi handles scheduling and updates your PMS automatically. ### Campaign Analytics Track reactivation rates, revenue recovered, and ROI for every campaign. Know exactly what's working. The Transformation Before & after Novi ----------------------- See how practices transform their patient retention with Novi handling reactivation and follow-ups. ### Before Novi The daily struggle Patients fall off schedule unnoticed Manual follow-up calls that never get made Treatment plans collecting dust in charts Thousands in lost revenue from inactive patients No time for proactive outreach Schedule gaps that could have been filled ### After Novi The new normal Every overdue patient identified automatically Personalized outreach sent without staff effort Treatment acceptance rates up 35% $50K+ in recovered revenue annually Proactive campaigns running 24/7 Full schedules with reactivated patients PMS Integrations Works with your existing systems ---------------------------------- Ira writes directly to your PMS. No new dashboards, no data entry. Scheduling and notes stay accurate automatically. ![Dentrix PMS Integration](https://savvyagents.ai/images/dental/integration-logos/dentrix-logo.png) [ ![Open Dental PMS Integration](https://savvyagents.ai/images/dental/integration-logos/open-dental-logo.png) Learn more ](/integrations/open-dental) ![Eaglesoft PMS Integration](https://savvyagents.ai/images/dental/integration-logos/eaglesoft-logo.png) ![Denticon PMS Integration](https://savvyagents.ai/images/dental/integration-logos/denticon-logo.png) ![Cloud 9 PMS Integration](https://savvyagents.ai/images/dental/integration-logos/cloud-9-logo-2.png) ![Curve Dental PMS Integration](https://savvyagents.ai/images/dental/integration-logos/curve-dental-logo.png) ![Dentrix Enterprise PMS Integration](https://savvyagents.ai/images/dental/integration-logos/dentrix-enterprise-logo.png) ![Dentrix Ascend PMS Integration](https://savvyagents.ai/images/dental/integration-logos/dentric-ascent-logo.png) ![Practice Works PMS Integration](https://savvyagents.ai/images/dental/integration-logos/practice-works-logo.png) ![Dolphin Imaging PMS Integration](https://savvyagents.ai/images/dental/integration-logos/dolphin-imaging-logo.png) ![OrthoTrac PMS Integration](https://savvyagents.ai/images/dental/integration-logos/new-orthotrac-logo.png) ![eClinicalWorks PMS Integration](https://savvyagents.ai/images/dental/integration-logos/eclinical-works-logo.png) ![ModMed PMS Integration](https://savvyagents.ai/images/dental/integration-logos/mod-med-logo-3.jpg) ![Epic EHR Integration - Coming Soon](https://savvyagents.ai/images/dental/integration-logos/epic-logo.png) Soon Bi-directional sync Real-time updates HIPAA compliant Zero maintenance [ See Open Dental integration details ](/integrations/open-dental) AI Workforce Novi works with the whole team ------------------------------- Novi integrates seamlessly with Ira, Sia, and Milo to create a complete AI-powered dental practice workflow. [ I ### Ira Receptionist Answers calls, books appointments, captures new patients for Novi to retain ](https://savvyagents.ai/ai-receptionist-for-dental-practices) [ S ### Sia Scribe Documents treatments that Novi uses for follow-up outreach ](https://savvyagents.ai/ai-scribe-for-dental-practices) [ M ### Milo Insurance Coordinator Provides benefit info Novi uses in reactivation messages ](https://savvyagents.ai/ai-insurance-coordinator-for-dental-practices) N ### Novi Retention Manager Reactivates patients and maximizes lifetime value FAQ Frequently asked questions ---------------------------- Common questions about Novi — **answered by our team.** ### How does Novi identify patients who need follow-up? Novi continuously scans your PMS for patients with overdue hygiene recalls, incomplete treatment plans, missed appointments, and those approaching benefit expiration. It uses AI to prioritize patients most likely to respond to outreach. ### What channels does Novi use for outreach? Novi reaches patients through SMS, email, and automated phone calls. It learns each patient's preferred communication channel and optimal contact times based on their response history. ### How personalized are the messages? Very personalized. Novi references the patient's name, last visit date, specific treatments they need, their insurance benefits status, and even their preferred appointment times. This personalization drives significantly higher response rates. ### Can patients book directly from the messages? Yes! Patients can reply to texts, click links in emails, or confirm during calls to book appointments. Novi handles the scheduling and updates your PMS automatically. ### Is Novi HIPAA compliant? Absolutely. All patient data is encrypted, communications are secure, and we maintain strict HIPAA compliance. We sign Business Associate Agreements (BAAs) with all practices. ### How quickly will I see results? Most practices see reactivated patients within the first week. We typically achieve a 30% reactivation rate on targeted campaigns, which translates to significant recovered revenue over time. Get started in 48 hours Ready to stop losing patients to inactivity? ----------------------------------------------- Book a demo with our team. We'll show you how Novi can reactivate dormant patients, recover lost revenue, and keep your schedule consistently full. [ Book a Live Demo ](https://savvyagents.ai/meeting-with-ai-dental-agent) HIPAA Compliant White-Glove Setup No Long-Term Contract ![Savvy Agents](https://savvyagents.ai/images/savvy-agents-logo.png)Savvy Agents builds the AI workforce for dental practices—reception, scribe, insurance, and retention operating as one system. [ ](https://www.linkedin.com/company/savvyagents/) [ ](https://www.instagram.com/savvyagents.ai) AI Workforce - [Ira – AI Receptionist](https://savvyagents.ai/ai-receptionist-for-dental-practices) - [Sia - AI Scribe](https://savvyagents.ai/ai-scribe-for-dental-practices) - [Milo - Insurance Coordinator](https://savvyagents.ai/ai-insurance-coordinator-for-dental-practices) - [Novi - Retention Manager](https://savvyagents.ai/ai-retention-manager-for-dental-practices) - [Open Dental Integration](https://savvyagents.ai/integrations/open-dental) - [Unified Inbox](https://savvyagents.ai/unified-inbox-for-dental-practices) Resources - [Dental Conferences](https://savvyagents.ai/dental-conferences) - [DSO](https://savvyagents.ai/ai-phone-answering-service-for-dsos) - [Partner Program](https://savvyagents.ai/resources/partner-program) - [Blog](https://savvyagents.ai/blog) Contact - [ +1 (325) 237-2889 ](tel:+13252372889) - [ hello@savvyagents.ai ](mailto:hello@savvyagents.ai) - [ HQ: Austin, TX ](https://maps.google.com/?q=Austin,TX) - [ Talk to support → ](javascript:void(0)) © 2026 Savvy Agents. 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